- Come to the airport in time - Budget enough time to get to the airport, check in your luggage and go through security screening at the airport. During holiday periods, occasional peaks in passenger traffic may result in longer waiting times at the various processing locations. There may also be delays and traffic jams on the roads around the airport due to construction work. Our suggestion: Add 50 percent to the time recommended by your airline for getting to the airport. That will give you a sufficient buffer and will avoid stress prior to departure.
- Be flexible - Especially in Terminal 1, if there are waiting times at the entrances to the departure gates, follow the signs to the alternative security screening points. For screening locations, see our map.
- Follow the instructions of the airport staff - The employees of the airport are there to help ensure a smooth start to your holiday. They may ask you to move to another screening point where the waiting time is much shorter. Please follow these instructions. It will save you time.
- Use the automatic passport control machines - If you are travelling to a country outside the Schengen Zone, you have the option of using automated passport screening (e.g. EasyPASS) to save time. Our suggestion: As an EU citizen, be sure to use the passport control lane for EU citizens. This will help to reduce your waiting time. Please note that automatic passport control can be used only for passengers 18 years of age or older. If you have children under 18 travelling with you, please go to the conventional screening checkpoints. Travel documents for children
Easy travel
For a relaxed start to your holidays
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Departing from Terminal 2 / Satellite terminal
Your ticket will show whether you will be boarding your flight from Terminal 2 or the satellite terminal: The gates to the Schengen and Non-Schengen areas in Terminal 2 are indicated with the letters G and H. If your ticket shows a K (Schengen) or L (Non-Schengen), you will board your aircraft from the satellite building.
Our suggestion: In Terminal 2 a mobile welcome service is available on holiday weekends. The specially trained staff are easy to spot, and will approach passengers who need information or help finding their way.
Permanent free shuttle service
A free shuttle service departs every two to four minutes between Terminal 2 and the satellite terminal: With an automated personal transportation system, you will need less than a minute to travel from Terminal 2 to the new terminal buildung and back. Passengers departing from the satellite terminal can enjoy the modern range of dining and shopping options available there.
