Compliance

  1. Company & Business
  2. Responsibility
  3. Sustainable corporate management
  4. Compliance

Good and responsible corporate management

The Munich Airport Group is committed to the principles of good and responsible corporate governance.

The overriding objective of compliance management is to comply with all national and international laws, government regulations and official requirements relevant to the company, as well as internal company regulations.

We expect our employees to act in full compliance with the law at all times.

Criminal behavior should be prevented or uncovered at an early stage. This serves to protect the economic interests of the company and jobs, as well as to preserve the good reputation and standing of the Munich Airport Group.

The Group Compliance unit is the point of contact and advisor for all employees and managers on compliance issues, organizes information events and training courses, and reports on compliance to the Executive Board and the Supervisory Board. The Group Compliance unit also operates the internal reporting office for reporting compliance violations.

Living responsibility

Tendering

When granting contracts and conducting calls to tenders, FMG requires bidders to sign a statement of commitment to take all necessary measures to avoid corruption. In case of violations, punitive measures are defined, for example disqualification from receiving contracts.

Internal standards of conduct for the FMG group

All managers and employees of the FMG group are subject to mandatory standards of conduct that define rules for gifts and favors, restaurant invitations and outside work.



Code of Conduct (CoC)

As a 5-Star-Airport, the Munich Airport Group embraces integrity, compliance and sustainability.

The Code of Conduct of the Munich Airport Group is based on this corporate culture.

The Code of Conduct is the standard by which everyone’s conduct is measured. It applies both within the Munich Airport Group and toward third parties, in a national and international context.

Business partners are expected to accept and abide by the policies and principles set down in this Code of Conduct and to make every effort to ensure compliance with this Code of Conduct at all times throughout the business relationship.


Act on Corporate Due Diligence in Supply Chains (LkSG)

The Munich Airport Group expects its suppliers to refrain from human rights violations and environmental violations. To fullfill these expections the Munich Airport Group provides a training for its direct suppliers (§ 6 Ziffer IV No. 3 LkSG).

Further information on the responsibility in the supply chain 

Internal reporting office - Help out

As an internal reporting office, we accept reports from employees as well as from external parties, such as providers, contractors, suppliers or customers, regarding legal and regulatory violations. We ask for your understanding that our internal reporting office does not accept and forward customer complaints. You can contact Munich Airport's customer service or your airline for this purpose.

You can submit your report to the Internal Reporting Office confidentially and in encrypted form via our Electronic reporting system (Hintbox). This can also be done anonymously.

In particular, the following violations can be reported:

  • within the scope of application of § 2 Hinweisgeberschutzgesetz (HinSchG) (e.g. corruption, fraud, theft, embezzlement, misappropriation, competition offenses).
  • within the scope of application of the Lieferkettensorgfaltspflichtengesetzes (LkSG) (e.g. child labor, forced labor, slavery, disregard for occupational health and safety, use of mercury, export and import of hazardous waste)
  • Violations of the Code of Conduct.

You can report breaches of rules if they affect Flughafen München GmbH or the following Group companies:

  • AeroGround Flughafen München GmbH
  • Allresto Flughafen München Hotel und Gaststätten GmbH
  • eurotrade Flughafen München Handels-GmbH
  • FMSicherheit Flughafen München Sicherheit GmbH
  • Flughafen München Versicherungsvermittlungsgesellschaft mbH
  • LabCampus GmbH
  • Flughafen München Realisierungsgesellschaft mbH
  • Terminal 2 Gesellschaft mbH & Co oHG

If you wish to report breaches of regulations relating to Munich Airport International GmbH (MAI) and/or its group companies, please contact the MAI reporting office directly.


External Reporting Offices – Information

Information about the federal external reporting offices can be found here.

Contact Internal Reporting Office

HeadlineHeadline
Electronic Whistleblowing System https://hintbox.munich-airport.de
E-Mail*hinweise@munich-airport.de
Phone

(Mon – Fri during regular office hours)
+49 89 975 403 40

Postal adress

Interne Meldestelle (RCC)
STRENG VERTRAULICH
Nordallee 25
85356 München-Flughafen


*Please note that emails without appropriate security measures are generally insecure. Therefore, we recommend using the specially protected, internet-based whistleblowing system (Hintbox)

Contact Compliance

HeadlineHeadline
E-mailcompliance@munich-airport.de
Phone+49 89 975 403 01
Postal adressCompliance (RCC)
Nordallee 25
85356 Flughafen München

Costumer Support

For general questions or complaints related to your flight, please contact the Munich Airport customer service or your airline.