Privacy policy

We protect your data in accordance with German data protection laws. The following privacy policy provides detailed information on which data we collect and store and how we use it.

1. Scope of this Privacy Statement

This Privacy Statement applies to the website of Flughafen München GmbH (referred to below as "FMG" or "We") under the domains www.munich-airport.de and www.munich-airport.com.
Other FMG websites operated in cooperation with third-party providers are subject to the regulations stated there and any additional regulations that may apply.

2. Contact data

Flughafen München GmbH
Nordallee 25
85356 Munich
Germany
Tel. +49 89 975 00
Email: info@munich-airport.de

Data Protection Officers of Flughafen München GmbH und affiliated Companies:

  • Flughafen München GmbH

    Contact data

    Nordallee 25
    85356 München
    Tel. +49 89 975 00
    E-Mail: info@munich-airport.de

    Data Protection Officer

    Claus Streifer
    Flughafen München GmbH
    Nordallee 25
    85356 München
    E-Mail: datenschutzbeauftragter@munich-airport.de

    Managing Directors

    Andrea Gebbeken
    Dr. Michael Kerkloh
    Thomas Weyer

    Head of IT:

    Michael Zaddach

  • aerogate München Gesellschaft für Luftverkehrsabfertigungen mbH

    Contact data

    Terminal1, Modul D
    Postfach 23 17 55
    85326 München-Flughafen
    Tel. +49 89 975 212 00

    Data Protection Officer

    Claus Streifer
    Flughafen München GmbH
    Nordallee 25
    85356 München
    E-Mail: datenschutzbeauftragter@munich-airport.de

    Managing Director

    Eva Ranki

    Head of IT:

    Michael Zaddach

  • AeroGround Flughafen München GmbH

    Contact Data

    Postfach 23 17 55
    85326 München
    Tel. +49 89 975 210 01

    Data Protection Officer

    Wolf Janz
    AeroGround Flughafen München GmbH
    Postfach 23 17 55
    85326 München
    Tel. +49 89 975 215 10
    E-Mail: siegfried.pasler@munich-airport.de

    Managing Directors

    Siegfried Pasler
    Christian Stoschek

    Head of IT:

    Michael Zaddach

  • CAP Flughafen München Sicherheits-GmbH

    Contact Data

    Postfach 24 11 37
    München-Flughafen
    Tel. +49 89 975 910 74

    Data Protection Officer

    Claus Streifer
    Flughafen München GmbH
    Nordallee 25
    85356 München
    E-Mail: datenschutzbeauftragter@munich-airport.de

    Managing Director

    Frank Geburzi

    Head of IT:

    Michael Zaddach

  • Cargogate Flughafen München Gesellschaft für Luftverkehrsabfertigung mbH

    Contact Data

    Frachtgebäude Modul C
    Postfach 23 17 55
    85326 München-Flughafen
    Tel. +49 89 975 92 289

    Data Protection Officer

    Claus Streifer
    Flughafen München GmbH
    Nordallee 25
    85356 München
    E-Mail: datenschutzbeauftragter@munich-airport.de

    Managing Director

    Claudia Weidenbusch

    Head of IT:

    Michael Zaddach

  • eurotrade Flughafen München Handels-GmbH

    Contact Data

    Terminalstraße Mitte 18
    85356 München
    Tel. +49 89 975 936 00

    Data Protection Officer

    Claus Streifer
    Flughafen München GmbH
    Nordallee 25
    85356 München
    E-Mail: datenschutzbeauftragter@munich-airport.de

    Managing Directors

    Christian Wallner
    Sven Zahn

    Head of IT:

    Andre Dlugos

  • EFM Gesellschaft für Enteisen und Flugzeugschleppen am Flughafen München

    Contact Data

    RGS 1, Vorfeld West 1
    Postfach 23 17 55
    85326 München-Flughafen
    Tel. +49 89 977 500 0

    Data Protection Officer

    Claus Streifer
    Flughafen München GmbH
    Nordallee 25
    85356 München
    E-Mail: datenschutzbeauftragter@munich-airport.de

    Managing Director

    Christoph Titze

    Head of IT:

    Michael Springborn

  • InfoGate Information Systems GmbH

    Contact Data

    Südallee 1
    Postfach 23 17 55
    85326 München-Flughafen
    Tel. +49 89 975 825 00

    Data Protection Officer

    Claus Streifer
    Flughafen München GmbH
    Nordallee 25
    85356 München
    E-Mail: datenschutzbeauftragter@munich-airport.de

    Managing Director

    Manfred Zötl

    Head of IT:

    Manfred Zötl

  • MediCare Flughafen München Medizinisches Zentrum GmbH

    Contact Data

    MediCare Flughafen München
    Medizinisches Zentrum GmbH
    Postfach 23 17 55
    85326 München-Flughafen
    Tel. +49 89 975 633 28

    Data Protection Officer

    Lukas Mempel
    MediCare Flughafen München
    Medizinisches Zentrum GmbH
    Postfach 23 17 55
    85326 München-Flughafen
    Tel. +49 89 67 82 04-4 25
    E-Mail: lukas.mempel@sana.de

    Managing Director

    Maren Engelbrecht

    Head of IT:

    Michael Zaddach

  • Munich Airport International GmbH

    Contact Data

    Munich Airport International GmbH
    Postfach 23 17 55
    85326 München-Flughafen
    Tel. +49 89 975 102 14

    Data Protection Officer

    Claus Streifer
    Flughafen München GmbH
    Nordallee 25
    85356 München
    E-Mail: datenschutzbeauftragter@munich-airport.de

    Managing Director

    Dr. Ralf Gaffal

    Head of IT:

    Michael Zaddach

  • Terminal 2 Gesellschaft mbH & Co oHG

    Contact Data

    Terminalstraße Nord 1, Ebene Z4
    Postfach 23 17 55
    85326 München-Flughafen
    Tel. +49 89 975 887 01

    Data Protection Officer

    Claus Streifer
    Flughafen München GmbH
    Nordallee 25
    85356 München
    E-Mail: datenschutzbeauftragter@munich-airport.de

    Managing Directors

    Maria Dahlhaus
    Stefan Landes

    Head of IT:

    Uwe Winkler

3. General information on the collection and utilization of data when using our services

3.1. What comprises personal data?

Personal data means any information relating to an identified or identifiable natural person (e.g. your name, address or telephone number).

3.2. What information do we store and for which purposes?

When you access any part of our website (with the exception of the contact form – see below), data which could be used to identify you (e.g. your IP address) and other information such as the date, time and the pages accessed during the session are stored only in pseudonymized form. We do not perform any data analysis except for statistical purposes. After the statistical analysis, the pseudonymized data are deleted.

You have a right to object to the creation of these utilization profiles. If you wish to exercise this right, please notify us in writing (Section 15 Par. 3 of the German Telemedia Act (TMG)). When you submit the contact form, the current IP address of the sender is saved for security reasons.

These data are stored on servers of FMG and analyzed statistically for marketing and optimization purposes – so that you will find even better content and services in the future. It is not possible to identify individual persons with the data.

Please note: You will be required, however, to register with your data to use certain services (e.g. parking at Munich Airport). For further information, see the separate data protection statement for the service in question.

If you register on our pages or contact us using our contact form, we will process and use the personal data collected (e.g. your email address) as needed for the purpose in question.

3.3. Purpose of data processing

The purpose of the company is to operate Munich Airport, including all ancillary business activities directly or indirectly supporting this purpose. To achieve the business purpose of FMG, personal data are collected, processed and utilized exclusively in connection with this purpose.

3.4. Recipients or categories of recipients to whom the data may be provided

  • Public authorities in case of overriding legal regulations
  • External contractors as defined in Section 28 of the EU-GDPR
  • External offices and departments within the company to achieve the business purposes specified below

3.5. Planned data transfers to non-EU countries

There are no plans to transfer personal data to non-EU countries.

3.6. Duration of storage 

We comply with the principles of data avoidance and data minimization. Consequently, we store your personal data only as long as necessary for achieving the specified purposes or as stipulated under the various storage periods required by law. After the relevant purpose no longer applies or the expiry of these periods, the corresponding data will be blocked or deleted routinely in accordance with the statutory regulations.

4. Which internet technologies are used?

4.1. Collection of general information 

When you access our website, information of a general nature is automatically logged. This information (server log files) contain such data as the type of web browser, the operating system, the domain name of your internet service provider, etc. It is not possible to use any of this information to identify you. These data are needed for technical reasons for correct delivery of the website contents requested by you and are necessary when using the internet. We perform statistical analysis on anonymous information of this kind in order to optimize our website and the underlying technology.

4.2. Registration on our website

When registering to use our personalized services, some personal data are collected such as your name, address, and contact and communication data such as your telephone number and email address. If you are registered with us, you can access content and services that we offer to registered users only. Registered users can also change or delete the data provided at registration as required at any time. Of course we will also provide you with information at any time on your personal data stored by us. We will be happy to correct or delete these data on request unless statutory archiving obligations stipulate otherwise. To contact us in this regard, please use the contact information provided at the end of this Privacy Statement. 

4.3. Delivery of billable services

In order to provide billable services, we request additional data, e.g. payment details. To protect the security of the data transfer, we use state-of-the-art encryption methods (e.g. SSL) via the HTTPS protocol.

4.4. Comment function 

When users comment on the blog, the time of the comment and the user name previously selected by the website visitor are stored along with the comment itself. This is for our protection, as we can be held legally responsible for illegal contents on our website even if they are created by users. 

4.5. Newsletter 

The data provided by you when registering to subscribe to our newsletter are used exclusively for that purpose. Subscribers may also be informed by email of circumstances relevant to the service or registration (e.g. changes in the newsletter service or technical issues).

For your registration to take effect, we need a valid email address. To check that the registration is in fact coming from the owner of the email address, we employ the double opt-in process. For that purpose, we log the newsletter order, the dispatch of the confirmation email and the receipt of the requested reply. No other data are collected. These data are used exclusively for sending the newsletter and are not forwarded to third parties.

You can revoke your consent to store your personal data and subscribe to the newsletter at any time. Every newsletter contains a link for that purpose. In addition, you can unsubscribe directly on this website at any time and inform us of your request using the contact options provided at the end of this document.


5. Cookies, web management, web analysis and advertising

We use certain technical services for the technical management, analysis and optimization of our websites and also for marketing purposes. These services generally utilize small text files known as cookies. These cookies are transferred from a web server to your end device (e.g. your hard disk) and are stored there.

The technical services and cookies help to make our products and services more user-friendly for you and – depending on the purpose – help us to optimize and develop them. In some areas of our websites, information on your browsing activity on our site is collected in pseudonymized / anonymized form and processed under a pseudonym (utilization profile) as needed. This method is also used to store settings for various products and services selected by you (a).

Please note:
None of the data processed through our technical services and cookies are used by us to identify you personally. Nor are these data combined with other data by us.

The cookie types used by us are primarily session cookies used only for the current session. In addition, we use "persistent cookies" that remain active beyond the end of the current session. Persistent cookies make it possible to recognize your browser if you visit our website at a later date.

Please note:
The cookies we use to manage our websites cannot be deactivated (b). Without these cookies we cannot provide the functionality, products and services we offer.

In particular in the area of web analysis (which relates to such questions as: What exactly do users do on our websites? Where do the sites need improvement? etc.) we use technical services provided by external data processing companies. For that purpose, your utilization data are stored in pseudonymized / anonymized form and transferred to the external data processing provider for processing.

For marketing purposes, third-party cookies (c) (targeting/ advertising cookies) are used. For example, we use search engine marketing services in some areas of our websites. The provider sets a third-party cookie that is retrieved by our website when a website objective is fulfilled (e.g. the booking of a parking space) and transferred to the third-party provider in question. This serves to permit anonymized measurement of the results of the advertising.

Please note:
For web analysis and marketing, you can generally decide whether or not you wish to permit the analysis or advertising.

If you do not wish to permit the use of such cookies, then you have the option of deactivating individual services and their cookies by setting an "opt-out cookie" (5.1). If you do this, none of your data will be processed.

In addition, you can adjust your browser settings so that no cookies are saved or for all cookies to be deleted at the end of your current session (d).

Please note:
If you delete your cookies using your internet browser, your opt-out cookies will be deleted as well. In this case you will have to set new opt-out cookies.


Footnotes:

(a) The legal basis for using these services, the cookies and the related processing is Art. 6 Par. 1 f) of the General Data Protection Regulation (GDPR). The specific legitimate interests result from the indicated purpose in the case at hand.

(b) If you deactivate cookies in your browser settings, certain products, services and functionality on our websites may not be available – or fully available – to you!

(c) Please note that the providers of these technical services and third party cookies determine the extent of processing themselves, and that those providers are subject to their own data protection statements, over which we have no influence.

(d) Information on how to configure your browser is available, for example, at: https://www.saferinternet.org.uk


5.1.1 Use of Google Analytics 

This website uses Google Analytics, a web analytics service of Google Inc. ("Google"). Google Analytics uses cookies. These are text files stored on your computer that enable us to analyze how you use our website. The information generated through the cookie on your use of this website is generally transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these web pages, your IP address is previously truncated by Google within the EU member states and other signatory states of the Agreement on the European Economic Area. The full IP address will be transferred to a Google server in the USA and truncated there only in exceptional cases. Google will use this information on behalf of the operator of this website to analyze how you use our website in order to prepare reports on website activity and provide other services to the website operator in connection with website and internet use. The IP address transmitted to Google Analytics by your browser will not be combined with other data by Google. You can block cookies in your browser settings. In that case, however, please note that you might not have full access to all features of this website. In addition, you can opt out of the transmission to Google of the data related to your use of the website generated by the cookie (including your IP address) and the processing of these data by Google by downloading and installing the browser add-on available through this link: https://tools.google.com/dlpage/gaoptout?hl=en

In addition to or instead of the browser add-on, you can block tracking by Google Analytics on our web pages by clicking this link. An opt-out cookie will then be installed on your device. This will block the collection of data by Google Analytics for this website and this browser in the future and for as long as the cookie is installed in your browser.

5.1.2 Google Analytics Demographics and Interests Reporting

In addition to the standard version of Google Analytics, we also use Google Analytics Demographics and Interest Reporting. For this purpose, Google uses a DoubleClick cookie if one is stored on your computer. Through this service, we receive reports from Google with information, for example, on which visitor groups (interests, age groups) visit our website and what interests them there. We use this information to better serve our target group. You are not personally identified in these reports.

When using our website, you consent to this use of data in the context of Google Analytics (Demographics and Interests Reporting).

You can prevent your visit from being included in our reports by opting out of Google Analytics tracking as described above.

Information on how Google uses data and how you can prevent or monitor this data use is also available in the "How Google uses data when you use our partners" sites or apps.

5.1.3 Use of Google DoubleClick for Publishers

This website uses DoubleClick for Publishers ("Doubleclick"), a service of Google. Doubleclick is a platform for the placement, management and optimization of ads on websites. With Doubleclick we can reach and present personalized ads to website visitors who have shown interest in certain content areas. This is made possible through an analysis of their use of our website, including other site pages, and on other websites within the Google display network (Google itself, Google Ads, and other websites). For this purpose, Google uses DoubleClick cookies, which are stored on your computer. Most cookies contain a cookie ID. This is a sequence of characters that match websites and servers to the browser where the cookie is stored. It enables the websites and servers to distinguish the browser from browsers with other cookies and identify every browser with a unique cookie ID. This ID is used exclusively for the unique identification of a web browser on a certain computer and not to identify a person. DoubleClick cookies do not contain or store any personal data of users.

You can deactivate personalized Google ads in your browser by clicking the "Turn off" link in the deactivation settings under https://www.google.de/settings/ads or, if you use the Google Chrome, Firefox or Internet Explorer browser, by deactivating the DoubleClick cookie by installing the browser add-on available at https://www.google.de/settings/ads.

5.1.4 Use of Google Remarketing 

This website uses the remarketing function of Google Inc. This function serves to present interest-based adds to website users within the Google display network. A cookie is stored in the website user's browser so that the user can be recognized when accessing other websites in the Google display network. The user can be shown ads on these sites based on the contents they have viewed on websites that use the Google Remarketing function.

According to Google, it does not collect personal data in this process. However, if you do not wish to use the Google Remarketing function, it is always possible to deactivate using the settings under https://www.google.com/settings/ads. Alternatively, you can opt out of the use of cookies for interest-based ads through the Network Advertising Initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

5.1.5 Use of etracker technologies 

The operator of this website uses the services of etracker GmbH in Hamburg, Germany to analyze user data. This involves the use of cookies, which permit the statistical analysis of the use of this website by its visitors and the display of user-specific content or ads. Cookies are small text files saved by the web browser on the user's end device. Etracker cookies contain no information that could be used to personally identify the user.

The data generated as a result are processed and saved solely in Germany by etracker on our behalf and are thus subject to strict German and European data privacy laws and standards. Etracker has been independently audited and certified in this regard and awarded the data privacy quality seal ePrivacyseal.

Data are processed in accordance with the legal provisions of Art. 6 Par. 1 (f) (legitimate interests) of the EU General Data Protection Regulation (EU GDPR). Our legitimate interests are the optimization of our online services and our website. The privacy of our users is very important to us. Consequently, the IP address is anonymized by etracker at the earliest possible stage and the login and device IDs are converted to a unique key. This cannot be associated with an individual person, however. The data are not used by etracker for any other purposes, merged with other data or forwarded to third parties.

You can described above at any time to the extent that such processing involves personally identifiable data. An objection will not result in any disadvantages for you.

object to the data processing

Further privacy information on etracker is available  here.


5.1.6 Use of Adobe Analytics (Omniture)

This website uses Adobe Analytics, a web analysis service of Adobe Systems Software Ireland Limited ("Adobe"). Adobe Analytics uses cookies. These are text files stored on your computer that enable us to analyze how you use our website. When a tracking record is forwarded by the browser of a website visitor to the Adobe data center, the server setting implemented by us causes the IP address to be anonymized prior to the geolocalization by replacing the final octet of digits in the address by zeros. Before the tracking packet is stored, the IP address is replaced by individual generic IP addresses. Adobe will use this information on behalf of the operator of this website to analyze how users utilize the website in order to prepare reports on website activity and provide other services to the website operator in connection with website and internet use. The IP address transmitted to Adobe Analytics by your browser will not be combined with other data by Adobe. You can block the installation of the cookie by changing your browser settings. In that case, however, please note that you might not have full access to all features of this website. In addition, users can opt out of the transmission to Adobe of the data related to their use of the website generated by the cookie (including their IP address) and the processing of these data by Adobe by downloading and installing the browser add-on available through this link: The current link: https://www.adobe.com/privacy/opt-out.html

6. Analysis through WiredMinds

Our website uses the tracking pixel technology of WiredMinds AG to analyze the behavior of website visitors.

This involves the collection, processing and storage of data to create usage profiles under a pseudonym. Whenever possible, these usage profiles are fully anonymized. For that purpose, cookies may be used. Cookies are small text files stored in the user's browser and used to recognize the browser on future website visits. The data collected – which may include personal data – are transferred to or collected directly by WiredMinds. WiredMinds is permitted to use information left during visits to the websites to create anonymous usage profiles. The data collected in this way are not used for personal identification of visitors to this website without their express consent, and are not combined with personal data through the bearer of the pseudonym. If IP addresses are collected, they are immediately converted to anonymous form by deleting the final block of digits.

The site visitor may object at any time to the future collection, processing and storage of data via the following link: Don't track my visits

7. Social plug-ins

Social plug-ins of the providers listed below are implemented on our websites. You can identify these plug-ins by the corresponding logos.

In some cases, information may be sent to and used by the service provider through these plug-ins, possibly including personal data. We prevent the capture and transfer of data to the service provider without the user's knowledge or consent with a two-click solution. To activate a social plug-in, the user must first click the appropriate button. The capture and transfer of information to the service provider is triggered only after the plug-in is activated. We do not capture any personal data ourselves by means of the social plug-ins or their utilization.

We have no influence over which data an activated plug-in will capture or how the provider will use such data. At present, it must be assumed that a direct link is created to the provider's services and that at least the IP address and device-related information is captured and utilized. It is also possible that the service provider will attempt to store cookies on the computer being used. For information on which specific data are stored in such cases and how they are used, please refer to the data protection statement of the service provider in question. Please note: If you are simultaneously logged in on Facebook, Facebook can identify you as a visitor to a certain website.

We have placed social media buttons from the following companies on our website:

  • Facebook Inc. (1601 S. California Ave - Palo Alto - CA 94304 - USA)
  • Twitter Inc. (795 Folsom St. - Suite 600 - San Francisco - CA 94107 - USA)
  • Google Plus/Google Inc. (1600 Amphitheatre Parkway - Mountain View - CA 94043 - USA)
  • Whatsapp (WhatsApp Inc., 1601 Willow Road, Menlo Park, California 94025 – USA)
  • Pinterest (Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103 - USA
  • XING AG (Gänsemarkt 43 - 20354 Hamburg - Germany)
  • LinkedIn Corporation (2029 Stierlin Court - Mountain View - CA 94043 - USA)

8. Google AdWords

Our website uses Google conversion tracking. If you access our website via an ad placed by Google, Google AdWords will place a cookie on your computer. The conversion tracking cookie is placed on a computer when the user clicks an ad placed by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages on our website before the cookie expires, we and Google can see that the user clicked on the ad and was transferred to this page. Every Google AdWords customer receives a different cookie. As a result, cookies cannot be tracked through the websites of AdWord customers. The information collected with the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. The customers are informed of the total number of users who click on their ad and are transferred to a page containing a conversion tracking tag. However, they do not receive any information with which the user can be personally identified.

If you do not wish to take part in tracking, you can opt out of the necessary placement of cookies – for example in the browser settings through a general deactivation of cookies, or by blocking cookies from the domain "googleleadservices.com".

Please note that you cannot delete the opt-out cookies if you do not want measurement data to be collected. If you delete all of the cookies in your browser, you will have to renew the relevant opt-out cookie.

9. Your rights to information, rectification, erasure, restriction of processing, objection, portability and withdrawal of consent

You have the right to obtain information from us at any time on your personal data stored by us. You also have the right to rectification and/or erasure of data, restriction of processing (also referred to in this context as blocking), objection to processing, data portability and the withdrawal at any time of the authorizations granted by you.

To avoid potential misunderstandings, however, please note: If a legal obligation prevents us from deleting your data, we will block your data on request. To ensure that a data block can be complied with at all times, these data must be kept in a blocked file for monitoring purposes. You can make changes or revoke a declaration of consent with future effect at any time by notifying us accordingly. Your consent is legally effective only until such time at which it is revoked.

Contact data for exercising your rights as a data subject in writing:

Flughafen München GmbH
Data protection query
Nordallee 25
85356 Munich
Germany
Email: datenschutzanfrage@munich-airport.de

10. Right to submit complaints to the regulatory authority

Other remedies under administrative law or through litigation notwithstanding, you have the right to file a complaint with a regulatory authority, in particular in the EU member state of your residence, employment or the location of the alleged violation if you believe that the processing of the personal data pertaining to you is unlawful.

The responsible regulatory authority for Bavaria for the non-public sector: Bavarian Data Protection Authority (BayLDA) in Ansbach.

11. Changes to our data protection regulations

We reserve the right to amend this Privacy Statement as needed from time to time to ensure that it is always in compliance with the current legal requirements or to implement changes in our services in the Privacy Statement, e.g. when introducing new services. For your next visit to our website the new Privacy Statement will then apply.