Your ticket will show whether you will be boarding your flight from Terminal 2 or the satellite terminal: The gates to the Schengen and Non-Schengen areas in Terminal 2 are indicated with the letters G and H. If your ticket shows a K (Schengen) or L (Non-Schengen), you will board your aircraft from the satellite building.
Our suggestion: In Terminal 2 a mobile welcome service is available on holiday weekends. The specially trained staff are easy to spot, and will approach passengers who need information or help finding their way.
Permanent free shuttle service
A free shuttle service departs every two to four minutes between Terminal 2 and the satellite terminal: With an automated personal transportation system, you will need less than a minute to travel from Terminal 2 to the new terminal buildung and back. Passengers departing from the satellite terminal can enjoy the modern range of dining and shopping options available there.
Automated boarding pass control in Terminal 2
In Terminal 2, boarding passes are checked at machines located at the two access portals to the security checkpoint. In addition, staff are available at the boarding pass readers if passengers require assistance. Large displays at the gantries show the waiting time at the individual control stations and direct passengers to another gantry if things go faster there.
Registered Lufthansa and SWISS Miles & More members can take advantage of facial recognition technology with Star Alliance Biometrics. Passengers can thus pass through selected security and boarding gates without contact.