Frequently asked questions

  • Accessible travel

    Can I inform the airport of my special assistance requirements? 

    No, that is not possible for safety reasons. Please inform your airline, travel agent or tour organizer of your assistance needs.

    Can my companion dog travel with me? 

    Companion dogs are very welcome at the airport. If you wish to be accompanied on your trip by your dog, please check with your airline in advance on the regulations for travelling with dogs.

    I have a pacemaker. What do I need to know?

    Persons with pacemakers, cochlear implants or prosthetics can request alternative screening without probes. Please approach the screening personnel. Screening will be facilitated with a certificate.

    I travel with public transport. How do I get to the airport?

    By S-Bahn:
    The station for the S1 and S8 lines is below the Munich Airport Center (MAC, Level 02). Escalators and fully accessible elevators will take you from the station platform to the ground floor of the MAC (Level 03). From there you can reach Terminal 1 or cross the MAC Forum to reach Terminal 2.

    By bus:
    All of our bus lines stop:
    - right in front of the Munich Aiport Center (ground floor)
    - outside areas A and D of Terminal 1 (ground floor)
    -at the north access to Terminal 2 (Level 04)

    From there you have barrier-free access to the terminals.

    What does the Mobility Service include? 

    The services are provided by trained staff. The Mobility Service supports you according to your personal needs and preferences. This may include assistance from the check-in counter to your seat in the aircraft. The same applies for arriving passengers.

    What should I bear in mind if I'm travelling with a battery-operated wheelchair?

    If you are travelling with a wheelchair with a battery, please find out what type of battery it uses and inform the airline when booking your flight. The wheelchair must be checked in at the bulky luggage counter with the battery secured and disconnected and the poles isolated.

    When do I need to arrive at the airport if I wish to use the Mobility Service? 

    Please be sure to get to the check-in desk in time to ensure that there is enough time for the assistance you need. We recommend contacting the service no later than two hours before your flight, or three hours in case of intercontinental flights.

    Where can I borrow a wheelchair? 

    For passengers travelling without their own wheelchair, wheelchairs are available free of charge at the information desks. Please contact the staff or the information services.

    Where can I find accessible parking spaces?

    Short-term parking at the terminals: At terminal 1 (arrival/departure A-D, arrival E) and at terminal 2 you can park ten minutes for free. If you park your car more than 10 minutes the total parking time will be charged. We recommend to use the parking facilities nearby the terminals.

    Barrier-free parking: All of Munich Airport's parking facilities have barrier-free spaces available. Any holder of a disabled identity card with code "aG", "BI" or "H" will receive a 50 percent discount on the current parking rates. The discount can not guaranteed with a online booking. If you wish, you can ask a staff member to collect your parking charges from you by pressing the call button on any payment machine.

    Where do I go when I first arrive at the airport?

    Please proceed directly to your airline's check-in desk or go to one of our information desks or an InfoGate counter.

    Where do I register my special assistance requirements

    Please inform your airline, travel agent or tour organizer of your assistance needs at least 48 hours before departure. When booking your trip, inform the travel agent of the nature of your disability and what kind of assistance you will require. Your travel agent will inform the airline with which you are travelling.

    If you book online, you can register on the airline's website. This will enable the airline to make all of the necessary arrangements for you to receive the desired services at Munich Airport, both on your departure and return, and at your destination airport.

  • Airport tour

    Can I book a tour for a group? 

    Yes, we are happy to arrange special tour dates for groups. Simply contact our Visitors Service by e-mail or telephone.

    Can I take my camera with me on the tour?

    You are very welcome to make films or take photos for personal use during the tour.

    How do I get to the Visitors Park? 

    By public transportation: You can take the S1 or S8 S-Bahn line. Get off at the "Besucherpark" station. From there, the Visitors Park is about 800 meters on foot (10–15 minutes).

    The path is fully accessible to disabled visitors. Simply follow the "Besucherpark" signs. Please note that there is no shuttle service from the S-Bahn station to the Visitors Park.

    Where is the meeting point?

    Please go to the cashier's desk at the Visitors Center in the Visitors Park no later than 30 minutes before your tour departs.

    Why do participants in airport tours undergo passport checks? 

    Because your safety is our number one priority, all visitors are subject to the same security screening as passengers. Consequently, visitors are not permitted to have sharp or pointed objects and weapons or explosives in their possession during tours. If items of this kind are discovered during security screening, considerable delays may result, and the tour may have to be stopped. Confiscated items cannot be returned.

    Important: If you have an artificial pacemaker, shunt or valve, please notify the security personnel. No photos are permitted at any time during security screening! Naturally you may take photographs for your own use during the tour itself. You may take drinks with you during the bus tour.

  • At the airport

    Is there a place at the airport where I can deposit products for safekeeping that cannot be taken on board?

    Products that do not meet the criteria cannot be taken on board. Airports do not have any official storage facilities particularly for liquids. However, Munich Airport offers a baggage storage service for a fee.

    What is hall F and where can I find it? 

    Hall F is a separate building located between Terminal 1 and Terminal 2. You can reach the building only on foot via the public area. Transfer passengers with connecting flights in Hall F should first orient themselves to the signs Exit/Hall F of the arrival terminal and then follow the signs to Hall F.

    If you arrive by car, please park in one of our parking garages and follow the signs to Hall F.

    More information:
    Parking at Munich airport

    What services do the porters provide?

    If you need someone to carry your luggage to the check-in desk or from the arrivals area to your car, the porters will be glad to help.

    They'll also be happy to wrap your cases or backpack in plastic to prevent damage during your journey.

    More information:
    Porter service at Munich Airport

    Where can I deposit my luggage?

    The airport's luggage deposit facility is located in the Munich Airport Center.

    Left luggage at Munich Airport

  • Bus/train access

    How much is an S-Bahn rail ticket to Munich?

    For information on fares, check the website of MVV:

    www.mvv-muenchen.de

    How often does the S-Bahn depart and how long does it take to reach the city center?

    The S1 and S8 S-Bahn trains depart from the airport for the city center every 20 minutes. The journey to the main station at the center of Munich takes approx. 45 minutes.

    Is there a bus I can take to the city center?

    Yes, the Lufthansa Airport Bus also leaves every 20 minutes for the Munich main railway station (Hauptbahnhof) via Munich-Schwabing (Nordfriedhof). The trip takes approx. 35 minutes.

    The Lufthansa Airport Bus stops at Terminal 1 (Arrivals A), the bus terminal at the Munich Airport Center (Z) and at Terminal 2 on the arrivals level (Level 03).

    Tickets can be bought from the driver.

    www.airportbus-muenchen.de


    Is there a direct link to Munich by public transportation?

    There are direct links from the airport to the city center by S-Bahn rail service and bus.

    Getting there by public transport

    Where can I buy tickets for a German Railway (Deutsche Bahn) train?

    The Deutsche Bahn service desk is located in the Munich Airport Center in Terminal 1. It is open on Mon. – Fri. and on Sundays from 7:30 a.m. until 9 p.m., and on Saturdays from 7:30 a.m. until 7 p.m.

    There are also machines near both of these locations where you can buy tickets for Deutsche Bahn trains and the Munich public transportation system (MVV).

    Where do I go at the airport to board the S-Bahn trains?

    The access to the S-Bahn is in Terminal 1 in the Munich Airport Center. Just follow the signs for the Munich Airport Center or the green "S" logo for the S-Bahn.

  • Career at Munich Airport

    Can I apply for more than one position?

    You can apply for several positions at any time. After setting up an account in our online applicant portal, you can even use the data and documents stored there.

    Can I get job postings sent to me automatically?

    Would you like to be kept up to date about the latest job opportunities? You can subscribe to our RSS feed for job postings. You will be notified automatically every time a new job is posted. For further information, click here.

    Can I submit an unsolicited application? What happens after I apply?

    If none of the posted positions matches your profile, you can also send us an unsolicited application. Simply register in the applicant portal.

    Under "Unsolicited applications" you will find categories to match with your application. You can update and change your data at any time. If an advertised position matches your qualifications, we will contact you.

    How can I apply?

    If you find an interesting position in our job market, simply apply as indicated in the posting ("Apply" button, email or regular mail).

    How does the applicant portal work?

    If you find an interesting position in our job market, simply click the Apply button in the job posting.
    Tips on the first page of the online application guide and explanatory texts on every page describe the application procedure. The application can be completed in any order. Please note that fields marked with an asterisk (*) must be completed (mandatory input).

    When all of the required documents are on hand, it takes less than 10 minutes to complete an application.

    We can see your application and include it in the selection process only after you send it. As soon as you successfully submit your application, you will receive a system message and a receipt confirmation will be mailed to the email address you provide.

    What do I need to bear in mind for the interview?

    Please come prepared. Think beforehand about what information could be interesting for us and what questions you would like to clarify during the interview.

    What do I need to bear in mind for the interview?

    Please come prepared. Think beforehand about what information could be interesting for us and what questions you would like to clarify during the interview.

    What documents should my application include?

    We look forward to receiving your informative application. Tell us what we should know about you.

    A complete application consists of:

    • a cover letter
    • a CV with no gaps, including all educational and vocational qualifications
    • copies of references (employment, education)
    • diplomas, certificates, etc.

    What happens after you receive my application?

    After submitting your application you will be sent a confirmation by email. Your application will then be checked by the responsible HR department and forwarded to the appropriate department.
    If your application looks like a good fit after the first step, you'll be invited to an interview.

    What is the "Mandatory background check"?

    For many jobs at Munich Airport you will require access to the airport's secure (i.e. non-public) areas. The background check is based on the provisions of the German Aviation Security Act (LuftSiG) and the Air Security Background Check Ordinance (LuftSiZÜV). It involves includes inquiries with several offices specified in Section 7 Par. 3 LuftSiG: Law enforcement and constitutional protection authorities of the federal states and the Central Federal Registry. Where appropriate, inquiries may also be submitted to the Federal Criminal Police Office, the German Customs Investigation Bureau, the Federal Office for the Protection of the Constitution, the Federal Intelligence Service (BND), the Military Counterintelligence Service, MAD (MAD) or the Federal Commissioner for the Records of the State Security Service of the former German Democratic Republic. For non-German applicants, information may also be requested from the Central Register of Foreign Nationals and, if necessary, from the responsible aliens registration authority. Where necessary, the responsible aviation authority may also submit inquiries to us as the airport operating company and to the current employer with regard to information that may be significant for assessing personal reliability.

    More information:

    Luftamt Süd (only German)

    Who can I contact if I need help or have questions?

    We are happy to be of service to help applicants or answer questions. In case of questions on job postings, please get in touch with the personal contacts listed in the posting. They will be pleased to help you.

  • Driving to the airport

    Can I park my van in one of the multistory car parks?

    There are special car parks, P41 and P51, for vehicles more than 2.05 meters high. They are signposted as Remote and 'Urlauber' parking areas.

    More information: Parking at Munich Airport

    How far is the airport from Munich?

    The airport is about 32 kilometers (20 miles) north-east of Munich.

    How long does it take to get to the Munich city center by car?

    Depending on traffic, it takes about 45 minutes to drive into Munich.

    What data do I have to enter in my GPS navigation system to get to Munich Airport?

    We recommend the following steps for finding Munich Airport with any car navigation system:

    To get to the administration building, use the following input:
    Street: Nordallee,
    City: Freising

    The following input will get you to the terminal:
    Street: Terminalstrasse Mitte
    City: 85445 Oberding

    Alternatively: Instead of selecting city and street, click "Special destinations" or "Points of Interest" (possibly designated as "Sonderziele", "Spezielle Ziele" or "Überregionale Ziele" in a German-language system) and then select "Flughäfen" (Airports) in the list.

    Your system will then offer Munich Airport among the possible selections, and will retrieve the route to the airport with no need for you to enter data.

    Under Munich Airport (Flughafen München) you can then choose from a list of specific destinations at the airport ("Point of Interest" - POI) such as parking lots, attractions and restaurants.

    What postal code should I enter for Munich Airport in my route planner to get directions straight to the terminal?

    We recommend the following steps for finding Munich Airport with any online route planner:

    The address of the terminal is:
    Flughafen München 2
    85356 Munich

    In some route planners, 'Freising' must be entered as the city because the airport's postal code is located in the district of Freising.

    Where is the best place to park my car when I go on a long trip?

    We recommend the P5, P7 and P8 parking facilities for long-term parking (eight days or longer). They are located between Terminal 1 and Terminal 2.

    The P41, P80 and P81 vacationer parking areas offer special rates. They are served by shuttle buses that leave for the terminals every 20 minutes.

    More information:
    Parking at Munich Airport

  • Environment protection

    Airports and bird conservation areas – a contradiction in terms?

    The airport meadows alongside the runways provide ideal conditions for meadow breeders. The biotope management measures to prevent bird strikes benefit these species, as confirmed by the stable populations over the past 10 years.

    How can I find out the noise levels caused by aircraft flying over my place of residence?

    The website "Aircraft Noise Monitoring Online" shows a map with the stationary aircraft noise measurement stations as well as the current locations of the mobile stations. The user can see the noise levels detected by each station either at the present time or at a past date and time. Using the function "Home location" ("house" function), the measured aircraft noise levels, the distance and the aircraft altitude can be displayed for any selected location and aircraft movement.

    Go to "Aircraft noise monitoring online"

    How do I get already completed measurement reports?

    Further reports can be viewed via the Web Reporting "Luftgütemonitoring (LuGüMo)-Online" or you can request them at any time via our contact form.

    What are the pollutants measured at the airport?

    • Sulfur dioxide (SO2), which is poisonous and causes acid rain
    • Carbon monoxide (CO) – a powerful respiratory poison
    • Nitrogen oxide (NO) – a toxic carcinogen
    • Nitrogen dioxide (NO2) – also highly toxic and carcinogenic, and a contributory factor to acid rain and the formation of ground-level ozone
    • Fine particulates (PM10 = all particles with a diameter smaller than 10 micrometers): the breathable part of dust emissions
    • Ozone (O3) – Not directly emitted; formed as a byproduct of nitrogen oxides and hydrocarbons through interaction with UV radiation. Ozone harms the respiratory organs and damages plants and trees. In addition, ozone contributes to the greenhouse gas effect.
    • BTX hydrocarbons (benzene, toluol and the three xylenes) – particularly the component benzene, which is classified as carcinogenic

    What are the sources of pollutants?

    In addition to the airport operator, people using and working at the airport also release emissions. This mainly refers to the aircraft in various operating states during the landing and take-off cycle (LTO cycle according to ICAO, Annex 16, Chapter 2), the auxiliary power units, the engine test runs, and – beyond air travel itself – public vehicles on the feeder roads. The aircrafts' main engines during the LTO cycle alone make up almost three quarters of CO2 emissions. In addition to CO2, nitric oxide NOx, particulate matter PM10, and sulfur dioxide SO2 emissions are also recorded for the LTO cycle and for road traffic.

    What does flight path utilization tell us?

    All aircraft taking off and landing at Munich Airport must keep to the flight paths published by German Air Traffic Control (DFS). Without prior clearance from DFS, aircraft are not permitted to deviate from the departure flight paths. Exceptional clearance is granted for reasons related to weather, for example. In daytime operations, DFS can grant individual clearance to departing jets flying at altitudes about 5,000 feet (1,524 meters) above sea level and departing propeller aircraft above 3,000 feet (914 meters) to follow flight paths away from the published departure routes.

    What does the airport do to improve air quality?

    Flughafen München GmbH levies landing charges based on NOx levels. It therefore makes an active contribution to improving the quality of the environment around the airport. This gives engine and aircraft manufacturers a long-term incentive to invest in the development of aircraft producing fewer contaminants. The principles of engine-specific contaminant assessment (NOx) are in turn incorporated into the calculations for the carbon footprint, thereby improving the way CO2 is recorded.

    What does the airport do to prevent bird strikes?

    Special biotope management measures on the airport's operating areas make them less attractive to bird species that can impact air safety, e.g. predatory and flocking birds.

    What specific biotope measures are carried out?

    The nutrient-poor meadows are mowed only twice a year. Areas with long grass make it difficult for predatory birds to find prey, while flocking birds avoid them due to the difficulty of maintaining sight contact.

    Why do meadow breeders feel so at home at the airport?

    The security fence keeps natural enemies away from the meadows. There are also no dog walkers on the airport campus. Moreover, the meadows are mowed only outside the nesting season.

    Why does aircraft noise depend on the wind direction?

    The percentage of time in which aircraft depart to the east or west (the distribution of the airport's operational directions) is directly dependent on the wind direction because on both runways, which are aligned parallel to the
    east-west axis (260° and 80°), aircraft always take off and land into the wind. The distribution of operational directions determines to a very large extent the number and level of measurements recorded at the aircraft noise measurement stations, because – based on the location of a measurement station relative to the airport or the flight path geometry – the distribution of operational directions determines whether the station measures take-off or landing noise levels or even whether it can detect any noise at all. Regardless of the wind direction and the balance of operational directions, the runway is utilized to ensure equal traffic allocation to both the north and south runways.

    Why does Munich Airport monitor aircraft noise?

    The obligation to measure aircraft noise is regulated in Section 19a of the Aviation Act (LuftVG). The objective is, first, to keep the effects of aircraft noise for the airport's neighbors to a minimum. This requires constant monitoring. Second, the International Civil Aviation Organization (ICAO) requires a reliable body of data for such purposes as type approval and airworthiness certifications of new aircraft. For that purpose, the noise impact of aircraft is measured at three defined measurement locations (lateral, flyover before landing, approach, and after takeoff). On the basis of these values, the maximum takeoff weight and the number of engines, the aircraft are granted noise certificates. Based on the 2013 standards, 98 percent of all jet aircraft already meet the criteria.

  • Internet / telephone / power

    Is WiFi available at the airport?

    Wifi is free of charge in the waiting areas of both terminals as well as the Munich Airport Center. Users of notebook computers, tablets and smartphones, are now just a few clicks away from reading e-mails and checking their favorite websites.

    And here´s how it works:

    1. Open the browser of your laptop, tablet or mobile phone
    2. Connect the browser with our Wifi network "Telekom"
    3. Register with your email adress and name
    4. Start surfing

    Where can I access the Internet?

    Passengers with their own device can use WLAN. Otherwise you can go online for a fee using the equipment available at the Service Center in Terminal 1 (Munich Airport Center, Level 03) and Terminal 2 (Level 03, North).

    Where can I charge my mobile telephone?

    You are welcome to recharge your telephone at any available electrical outlet in the terminal.

    Where can I find an electrical outlet?

    Outlets are available, for example, next to the elevators, in the gate areas, in the restaurants and in the lounges as well as at the Internet stations in the Service Center.

  • Kinderland

    How long can my child stay in Kinderland?

    The maximum supervision time is five hours per week or four hours on a given day. In case of a break in supervision, the first hour is deducted.

    How long does the birthday party last?

    The »Basic« birthday party package lasts about 3 hours. The »Ramp« birthday party package lasts about 3.5 hours.

    How many days in advance do I have to book the birthday party?

    Please reserve your party at least eight weeks in advance if possible.

    How old does my child have to be to attend the birthday party?

    To take part in the birthday party your child has to be at least five years old. For birthday parties with an excursion to the airport ramp, we recommend a minimum age of six.

    How old does my child have to be to play in Kinderland?

    Kinderland supervises children between three and 10 years of age.

    I have booked a birthday party. Can I cancel it?

    Cancellations are free of charge up to 14 days before the requested date. In case of later cancellations, we charge 50% of the package price.

  • Liquids in carry-on luggage

    Can duty free articles be carried in hand luggage?

    Duty-free liquids purchased at any airport or on board a flight are allowed in hand luggage as long as they are sealed in a tamper-evident security bag and are screened using the special explosives-detection technology. This technology is also used to screen liquid medicines and liquid foods.

    Can duty free articles be purchased on board an aircraft?

    You may carry articles in your hand luggage if they were purchased on board an EU-registered aircraft and are transported in a sealed plastic bag, provided that you can present a sales slip with the current date.

    Can liquids still be carried in hand baggage on EU flights?

    Generally speaking, no. Exceptions apply to containers with liquids or similar products such as toothpaste in packages no larger than 100 ml (based on the maximum volume indicated on the container).

    In addition, all such containers must be carried in a transparent, re-sealable plastic bag with a maximum volume of 1 liter.

    Every passenger may take only one plastic bag aboard. The plastic bag must be presented separately at the security screening checkpoint.

    How can passengers prepare for screening at the airport?

    Passengers should limit the amount of liquids taken on board to a necessary minimum.

    To speed up the security screening process, we recommend keeping the bag with liquids separate from your hand baggage.

    The same applies to jackets and electronic devices, which are also checked separately.

    In what form is it permitted to carry medication and special foods in hand luggage?

    Medication and special foods (e.g. baby food and meals for diabetics) needed during the flight (including nose sprays, eye drops and insulin) can be taken on board.

    It is ultimately the passenger's responsibility, if the need arises, to provide proof that these items must be carried in hand luggage (e.g. in the form of a prescription).

    Medication or baby food can be carried outside the transparent plastic bag, but must be presented separately at the security screening checkpoint.

    Is any liability assumed by airlines or the airport for items that must be left behind at the security screening checkpoint?

    The airport or airline cannot assume any liability for articles left behind. For items carried in check-in luggage, the usual liability terms apply.

    Is there a place at the airport where I can deposit products for safekeeping that cannot be taken on board?

    Products that do not meet the criteria cannot be taken on board. Airports do not have any official storage facilities particularly for liquids. However, Munich Airport offers a baggage storage service for a fee.

    May I take a drinking bottle on board for my child?

    Children's drinking bottles and baby food can be taken on board the aircraft.

    What items are defined as liquids?

    It is prohibited to carry liquids and comparable substances in your hand luggage.

    These include gels, pastes, lotions, mixtures of liquids and solids and the contents of squeezable containers such as toothpaste, hair gels, beverages, soups, syrup, perfume, shaving foam, aerosols (sprays) and other similar materials.

    Where can passengers purchase the plastic bags?

    The bags are available in stores, for example as sealable freezer bags with a volume not exceeding 1 liter.

    At the airport, special vending machines are positioned ahead of the security checkpoints. These bags are also available at stores in the airport such as Newspoint, Check-Out and Edeka.

    Why do liquids have to be transported in plastic bags from now on?

    This process was selected for practical reasons to limit the number of containers carried on board. This solution made it possible to avoid a total ban on liquids.

  • Lost & found

    Am I entitled to a reward?

    When items are handed in to the office, they are registered in the online lost property office to ensure that they are returned to the owner as quickly as possible. As a receipt, the finder is provided with a copy of the found property report. This can be used to assert claims at a later date.

    How can I prove that the lost item is my property?

    By providing exact details, e.g. device ID numbers, serial numbers, etc., details on the color, material or brand, you will help with the search for your lost property. Receipts, other documents or a duplicate key can also be useful.

    How long are found items kept at Munich Airport?

    Found items are kept for six months (Section 978 of the German Civil Code (BGB)). If the item is not picked up within that period, it is sold in a public auction (Section 979 BGB).

    I cannot pick up my property in person. What can I do?

    Your can arrange for your property to be picked up by a third party
    or a courier. Within Germany the item can also be mailed to you.

    Forms and fee lists

    I have lost or found an item in a train / aircraft / taxi. Who can I contact?

    The public transportation companies are responsible for lost property in trains, buses, etc. For items left on board aircraft, please contact the airline.

    I have lost something. What should I do?

    If you have lost an item, please use the online search first. If the search function shows a matching item, please contact the lost property office by telephone or email.

    My luggage did not arrive. Who can I contact?

    In case of missing luggage, please contact your airline.

    What do I have to bring with me when picking up an item I have identified?

    When picking up items, the owner must show valid photo ID or a passport. In addition, a processing fee must be paid for each item.

    Which items fall under the jurisdiction of the lost property office at Munich Airport?

    The Munich Airport lost property office is responsible for the entire airport campus, including Terminal 1, Terminal 2 and the satellite terminal. Excluded: items left behind in taxis, S-Bahn trains and aircraft.

  • Luggage

    Are the baggage items loaded according to a certain system, or are they stacked at random?

    The distribution of the load within the aircraft plays a key role in safe and economical flight operations. In general, the baggage of connecting passengers is unloaded first. It must be fed into the baggage sorting facility as quickly as possible to ensure that both the passengers and their baggage are on board for the next leg of their journey. Afterwards the local luggage is unloaded and transported to the arrivals conveyor. The general rule: First class and business class bags take priority, and are unloaded before economy class bags.

    Are there additional charges for carrying bulky luggage?

    Yes, in some cases bulky luggage is subject to fees. For more information, contact your airline or travel agent.

    Can duty free articles be carried in hand luggage?

    Duty-free liquids purchased at any airport or on board a flight are allowed in hand luggage as long as they are sealed in a tamper-evident security bag and are screened using the special explosives-detection technology. This technology is also used to screen liquid medicines and liquid foods.

    Can duty free articles be purchased on board an aircraft?

    You may carry articles in your hand luggage if they were purchased on board an EU-registered aircraft and are transported in a sealed plastic bag, provided that you can present a sales slip with the current date.

    Do I have to contact my airline in advance about carrying bulky luggage (e.g. a surfboard or bicycle)?

    Yes! Please contact your airline in advance.

    Airlines at Munich Airport

    How long does it take for baggage to reach the baggage carousel?

    On average, the first bags are delivered 14 minutes after the aircraft's "on block" time. The decisive factors are the volume of baggage to be unloaded, the total weight of the cargo, the loading technique – i.e. loose or in containers – and the location of the aircraft park position and the quantity of priority baggage of connecting passengers.

    How long does it take on average until the last bag is on the carousel?

    That depends very much on the quantity of baggage on the flight. In the holidays and other busy periods, it takes somewhat longer until the last bag reaches the carousel. On average, however, it varies between 20 and 24 minutes.

    How much hand luggage can I take on board?

    Please note that only one item of hand luggage per person can be taken on board, with measurements not exceeding 55x40x20 cm. The weight limit is generally 6 kg.

    For more detailed information, contact your airline, as regulations may vary among airlines:

    Airlines at Munich Airport

    Is any liability assumed by airlines or the airport for items that must be left behind at the security screening checkpoint?

    The airport or airline cannot assume any liability for articles left behind. For items carried in check-in luggage, the usual liability terms apply.

    Is Munich faster or slower than other airports when it comes to getting bags to the arriving passengers?

    Comparisons of this kind are not always simple. Munich Airport is a hub airport. Baggage handling at a hub is much more complex than at smaller point-to-point airports, and therefore takes a little longer. The baggage distribution times in Munich, when we take into account the airport's size and the high and steadily increasing share of transit traffic, are more than competitive. However, because of the infrastructure of the two terminals, which are set up to ensure that passengers do not have far to go between the aircraft and the baggage carousel, the waiting times can sometimes appear subjectively longer.

    Is there a place at the airport where I can deposit products for safekeeping that cannot be taken on board?

    Products that do not meet the criteria cannot be taken on board. Airports do not have any official storage facilities particularly for liquids. However, Munich Airport offers a baggage storage service for a fee.

    What steps are carried out with the aircraft after landing before the bags are placed on the conveyor belt?

    As soon as the aircraft reaches its park position, the ground handlers secure it with chocks and pylons and connect it to the external power supply. When the engines come to a complete stop, the handling equipment such as stairs or passenger jetways are put into position. These procedures take a total of about two minutes. It is only after these steps are completed that the unloading equipment is rolled into place and the cargo hatches are opened. That takes another two minutes.

    Where can I deposit my luggage?

    The airport's luggage deposit facility is located in the Munich Airport Center.

    Left luggage at Munich Airport

    Where can I go to have my luggage wrapped in plastic?

    There are wrapping machines both in Terminal 1 and Terminal 2.

    In Terminal 1 it is in the public area of Departures C on Level 04.

    In Terminal 2 the machine is located in the public area on Level 04 near the foot of the escalators leading to Level 05.

    The wrapping machines are operated by the porter service. Please go to the nearest information desk or InfoGate interactive station to have a porter paged.

    Why can’t I place diving lamps in my check-in baggage?

    Diving lamps are a potential hazard because they can be switched on accidentally through shocks or vibrations that may occur during transportation.

    The heat from the light source can cause a fire in the cargo hold of the aircraft.The transport of diving lamps is permitted only in hand baggage. During flight, the light source or energy source must be removed.

    For diving lamps equipped with a power switch arrestor, it is sufficient to activate this arrestor.

    Why does it sometimes take longer for baggage to reach the passengers?

    Naturally, any process can be subject to problems or delays. These may have technical causes such as a frozen cargo hatch or a baggage container getting stuck. And of course, when flights arrive very late, it is possible that the required ground handling resources for the aircraft cannot be provided immediately.

    Why is there a fee for using baggage carts in Munich?

    The baggage carts are not provided by the airport operator, Flughafen München GmbH, but by the service provider Freie Dienstmännervereinigung München.

    This is an independent company that ensures that baggage carts are available for passengers at all times.

    Carts are available free of charge to passengers arriving in Munich.

  • Parking

    Can I park my van in one of the multistory car parks?

    There are special car parks, P41 and P51, for vehicles more than 2.05 meters high. They are signposted as Remote and 'Urlauber' parking areas.

    More information: Parking at Munich Airport

    Do I have to book a parking space in advance?

    An advance booking is not required. With an online booking, however, you can obtain excellent discounts as compared with the regular parking charges.

    How can I cancel my booking?

    You can cancel your booking at http://parken.munich-airport.de under "Manage my booking". You will receive the confirmation of your cancellation via e-mail.

    The cancellation is free of charge up to 24 hours before your booked arrival time. After that a processing fee of 15 € will be charged.

    How do I book my parking space online?

    Book your parking space directly at parken.munich-airport.de:

    1. Enter the start and end time of your stay
    2. Select the desired parking option
    3. Enter your personal data
    4. Send your booking
    5. You will then receive an email confirmation with a QR code.

    How far in advance do I have to book a parking space?

    You can book your parking space online a maximum of six months and a minimum of one hour prior to the time you intend to enter the parking facility

    How long will my booking remain valid?

    Your booking is valid from the booked arrival time and will remain valid until the planned departure time.

    I am not going to use my booking. Do I still have to pay for the parking space?

    Yes. If you cancel your reservation 24 hours before the booked parking time there is no cancellation fee. Within 24 hours before the booked parking time we charge a cancellation fee of 15 euros in addition to the parking fee.

    I have lost my parking ticket. How can I get a new one? 

    Simply go to the staff at the parking office. The processing fee for a replacement ticket is 16 euros.

    I'm going to arrive late at Munich Airport due to traffic, etc. Can I still enter the parking facility I have booked?

    Yes, you can drive into the booked parking facility.

    I'm going to return later than planned. Can I still drive out of the parking facility?

    Yes, you can drive out of the booked parking facility.

    An additional charge over and above the regular parking costs may apply if you exceed the booked time by a considerable period. You can pay the difference at the payment machine.

    Is my vehicle insured during the parking?

    The Munich Airport Company does not perform monitoring or safekeeping of your vehicle or contents. Never leave valuables in your vehicle. Valuables can be deposited for safekeeping at the Service-Center.

    The traffic light for my reserved parking area is red. Can I enter anyway?

    Yes, you can drive in. A space will be reserved for you in the parking area you booked even in case of a red light at the entrance.

    What is a promotion code?

    Promotion codes are offered during special advertising campaigns.

    To see the special offers, simply enter the promotion code in the appropriate field when booking your parking space.

    Where can I find accessible parking spaces?

    Short-term parking at the terminals: At terminal 1 (arrival/departure A-D, arrival E) and at terminal 2 you can park ten minutes for free. If you park your car more than 10 minutes the total parking time will be charged. We recommend to use the parking facilities nearby the terminals.

    Barrier-free parking: All of Munich Airport's parking facilities have barrier-free spaces available. Any holder of a disabled identity card with code "aG", "BI" or "H" will receive a 50 percent discount on the current parking rates. The discount can not guaranteed with a online booking. If you wish, you can ask a staff member to collect your parking charges from you by pressing the call button on any payment machine.

    Where can I see my bookings?

    Log in to parken.munich-airport.de under "Manage my booking". Your current bookings will be displayed.

    Where is the best place to park my car when I go on a long trip?

    We recommend the P5, P7 and P8 parking facilities for long-term parking (eight days or longer). They are located between Terminal 1 and Terminal 2.

    The P41, P80 and P81 vacationer parking areas offer special rates. They are served by shuttle buses that leave for the terminals every 20 minutes.

    More information:
    Parking at Munich Airport

    Why can't I see the P41 parking area under online bookings?

    P41 cannot be booked for entry times between 1:00 and 4:00 am, as suitable transfer options to the terminals are not available during that time.

  • Transit

    How long will it take me to walk from one terminal to the other?

    The distance between the two terminals is approximately a 10-minute walk.

    Is there a service available to assist me in changing planes?

    Yes, our Meet & Assist Service! A staff member will pick you up at the arrival gate and accompany you to your departure gate to make your transfer as quick and smooth as possible.

    Details on our meet and assist service





    Is there a shuttle service for connecting passengers? Where does it stop?

    Yes! If your luggage is checked through for your connecting flight, you can use the shuttle that travels between the two terminals. The service is free of charge. Please follow the signs in the terminals.

    For a comfortable transfer, and to ensure that you catch your connecting flight, it is advisable to leave plenty of time!

    What do I need to know regarding the connecting time?

    If your flight connection has been booked by your travel agent or your airline on a single ticket, your airline will automatically allow sufficient time for a seamless transfer. If you are planning to book two separate tickets (so called „Self Connecting“), please include sufficient time to clear checkpoints and to cover against potential delays of your inbound flight. In any case please consider walking times at the airport plus additional time that might be necessary to clear security and immigration checks. If necessary also include sufficient time for claiming your luggage and checking it in again. Please also expect queues in front of the checkpoints at peak times.

    What general regulations apply to connecting passengers?

    Passengers who start their journey at an EU airport only have liquids in their possession in compliance with the regulations. As a result, they can also take these liquids on board their connecting flights.

    However, passengers catching connecting flights after starting their journey at a non-EU airport are themselves responsible for ensuring that any liquids they are carrying in their hand luggage are in containers no larger than 100 milliliters and packed in a plastic bag in compliance with the regulations (with a volume not exceeding 1 liter).

    Duty free items purchased at non-EU airports or on flights with non-EU airlines cannot be taken aboard connecting flights departing from EU airports.


    Can passengers whose flights originate outside the EU and change planes at an airport within the EU transport liquids in their hand luggage?

    Liquids carried on flights outside the EU must be packed in the permitted quantities in a transparent, re-sealable plastic bag (max. volume: 1 liter) when transferring at an airport within the EU. In case of non-compliance, the liquids cannot be taken on board.

    Duty-free liquids purchased at any airport or on board a flight are allowed in hand luggage as long as they are sealed in a tamper-evident security bag and are screened using the special explosives-detection technology. This technology is also used to screen liquid medicines and liquid foods.

    What is hall F and where can I find it? 

    Hall F is a separate building located between Terminal 1 and Terminal 2. You can reach the building only on foot via the public area. Transfer passengers with connecting flights in Hall F should first orient themselves to the signs Exit/Hall F of the arrival terminal and then follow the signs to Hall F.

    If you arrive by car, please park in one of our parking garages and follow the signs to Hall F.

    More information:
    Parking at Munich airport

  • Traveling with animals

    Am I allowed to bring my dog to the airport?

    Yes, but the dog must be kept on a leash at all times.

    What do I need to bear in mind when transporting pets?

    You must register your pet when booking your flight. Cats and small dogs can be carried in the cabin in a special transport case.

    Larger dogs must be checked in at the bulky luggage desk in a sufficiently large transport box and with enough water for the journey.

    Regulations may vary regarding which types of animals can be brought into some countries. Please contact the embassy of the country in question before traveling.

    More information:
    Pet transport

  • Traveling with children

    How long can my child stay in Kinderland?

    The maximum supervision time is five hours per week or four hours on a given day. In case of a break in supervision, the first hour is deducted.

    How old does my child have to be to play in Kinderland?

    Kinderland supervises children between three and 10 years of age.

    May I take a drinking bottle on board for my child?

    Children's drinking bottles and baby food can be taken on board the aircraft.

    May I use my stroller or baby carriage right up until boarding?

    At check-in, a tag is attached to your buggy and your suitcase to allow identification.

    Passengers in Terminal 1 are asked to check in their own buggy well ahead of time at the bulky luggage desk nearest to their security checkpoint. This will speed up security screening and boarding. They can then borrow an airport buggy from the stations set up immediately after the security checkpoints.

    In Terminal 2 you can take your own buggy with you to the aircraft door. Simply fold it and leave it at the door for the ramp agent to load before departure.

    Up to what stage of pregnancy are expectant mothers permitted to board aircraft?

    Normally pregnant women can fly until the 32nd week. At check-in, the pregnancy check-up booklet or comparable documentation must be presented. Travel restrictions regarding pregnancy vary among airlines. Your airline will be happy to answer any further questions.

    Airlines at Munich Airport

    What do I need to bear in mind when a child is flying unaccompanied?

    • A child traveling alone (UM: unattended minor) under the age of 12 must be registered with the airline for special service.
    • Accompanying persons (parents) are generally granted permission to go with their child to the departure gate.
    • Parents or other persons picking up the child at the destination must show identification.
    • The airline must be contacted to clarify details and the exact procedures to be followed.

    Airlines at Munich Airport

    Where can I find a changing table for my baby?

    Fold-down changing tables are available in all wheel-chair accessible toilets in Terminal 1 and Terminal 2.

    Will the aircraft be equipped with child seats or booster seats for my child

    As a rule, aircraft are not equipped with child seats. Please contact your airline to ask about using a child seat / booster seat of your own.

    A limited number of bassinets are available. However, in case of multiple requests, the airline may distribute them on a first-come, first-served basis or by other criteria. Consequently, it is advisable to contact your airline in advance to clarify your needs.

    Airlines at Munich Airport

  • Travelling with children

    Why are families in Terminal 2 allowed to keep their buggy while families in Terminal 1 have to hand over theirs?

    Basically, the handling of the luggage as well as strollers  is the responsibility of the respective airline due to the contract of carriage concluded with the passenger. Air transport also includes the period during which the baggage remains at an airport.

    The measure that guests in Terminal 1 must deliver their own buggy or stroller at check-in in Terminal 1 was introduced in 2015. At the request of the airlines, passengers are asked to place their own strollers at the bulky baggage counter and, after the check, to use a rental buggy provided free of charge by the airport until departure. The background: On the one hand this measure serves the acceleration of the security control processes, since the examination of the cars is omitted. On the other hand, this eliminates the costly loading of the stroller at the position.

    In Terminal 2, it is the passenger's decision to give up the stroller at check-in or hand it over to the loading staff when boarding. In the latter case, the stroller can be marked by the airline as a "delivery at aircraft" (DAA). The output then takes place at the aircraft door. As a rule, a DAA-marked stroller can be picked up by the passengers directly on the plane.

    However, different requirements of the different airlines have to be considered. In some cases, due to the instruction of the respective airline, a delivery of the stroller but no distribution is practiced at the aircraft entrance. In some cases, due to infrastructure constraints (no lift, narrow and steep staircases) it is also not possible to operate in accordance with the DAA procedure. In these cases, the passenger unfortunately only gets his stroller in the arrival hall.

    We regret that due to the competence of each airline, Munich Airport does not have a uniform standard for the treatment of strollers.

  • Visitors Park

    How do I get to the Visitors Park? 

    By public transportation: You can take the S1 or S8 S-Bahn line. Get off at the "Besucherpark" station. From there, the Visitors Park is about 800 meters on foot (10–15 minutes).

    The path is fully accessible to disabled visitors. Simply follow the "Besucherpark" signs. Please note that there is no shuttle service from the S-Bahn station to the Visitors Park.

    Why is there no webcam at Munich Airport?

    The supervisory authority responsible for Munich Airport, the "Luftamt Südbayern" does not allow the airport to be equipped with webcams. According to the safety authority, potential risks are associated with this at an international airport. The references to webcams at other airports have not changed this attitude either. Therefore, we are not able to offer this service on our website.

    You can get fantastic live views of the airport from our visitors hill and our observation deck with the restaurant Cloud 7. Or experience Munich Airport up close on one of our airport tours.