In Japan and other countries, Josie Pepper and her robot colleagues are often seen in stores, airports and similar locations: In shops they welcome customers, answer questions, accept complaints – or even give advice on the best type of coffee. While the robot is speaking, her big round eyes glow a green color and she waves her arms. Her hands and fingers have separate joints, resembling those of people. Instead of legs she gets around on rollers.
IBM Watson Internet of Things (IoT) cloud-based, artificial intelligence technologies are behind Josie Pepper’s capabilities. The robot itself, which stands 120 cm tall, was developed by SoftBank Robotics.
The lady robot was given the name "Josie Pepper" on arrival in Munich – inspired by the airport's official name "Franz Josef Strauss" – by the Munich Airport and Lufthansa staff.