Airport Business Courses

Get unique insights into a 5-star Airport’s operational and management best practice. 

With 30 years of training support Munich AirportAcademy offers airport and aviation management trainings with outstanding learning experience. Our management courses cover all key aspects for successfully managing and operating an airport: from Operations, Economics, Marketing, Safety & Security to Human Factors. 

Register now for our airport management training courses and explore sustainable business models, optimize performance and profitability! 

Our airport business course will take place in classroom format in Munich, giving you the opportunity to visit and experience our Bavarian hub - the first 5-Star airport in Europe.

Fill in the contact form and register now

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Airport Management Courses 2024 in Munich

Airport Management TrainingDurationDates 2024Costs *
Aviation Foundation3 days

4-8 November

2.485 €
Introduction to Airport Sustainability2 days23-24 October1.490 €
Quality Management3 days16-18 October1.790 €

Airport Business Model

3 days

14-16 October

1.479 €
Airport Business Game2 days14-15 October1.475 €


*Costs are per person plus VAT and include attendance fee, food and beverages during the training date.

Your contact

Team International Training

AirportAcademy - Munich Airport
  • Street LabCampus 52
  • Zip code / City 85356 München-Flughafen
  • Additional information Germany

Aviation Foundation

View on Munich Airport´s site


Target group

This training is open to aviation industry newcomers as well as existing airport staff, especially those from non-operational departments, who are looking for a structured overview of the complex airport system and getting a big picture of the industry.

About this course

Benefit from management best practices and first-hand examples from Munich Airport´s long-standing experience. This course will provide participants with an comprehensive overview of the aviation system with airport business principles, key operational aspects, infrastructure and regulations. 

Course content covers: 

  • Systemic view and regualatory framework
  • Airport Operations, Safety & Security
  • Aviation market, industry and airlines business
  • Airport Business Models and Success Factors
  • Aviation and Non-Aviation Revenues
  • Environmental Challenges

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Registration

For registration our International Training Team is looking forward to receiving your message and answering any questions you may have. Simply fill in the contact form and let us know what we can do for you. 

Fill in the contact form and register now

Introduction to Airport Sustainability

Flower meadow in front of the airport with the tower in the background


Target group

This course targets a broad audience within the aviation industry who are either new to sustainability topics or aim to enhance their understanding of sustainability management.


  • New and existing airport staff interested in sustainability
  • Airport Operations staff
  • Environment Protection and Sustainability Management personnel
  • Corporate Strategy and Planning, HR Management
  • Social Engagement and External Relations
  • Airport Managers and leadership functions
  • Civil Aviation Authority staff

About this course

The course equips participants with essential knowledge on airport sustainability and associated best practices. Its aim is to aid airports in implementing a sustainable business model across the environmental, social, and economic dimensions of sustainability. The methodology of this course is based on recommendations formulated in ACI’s Sustainability Strategy for Airports as well as a wide range of practical examples and initiatives taken by Munich Airport.

Course content covers:

  • What is Sustainability and Sustainable Development

  • Sustainability Context - Global Stakeholders, Key Institutions and Standards
  • Critical View on Airports and Aviation
  • ACI Strategy & Munich Airport (MUC) Sustainability Strategy
  • Sustainability Initiatives at MUC
  • Continuous Improvement and Future Outlook  

Read full course description


Registration

For registration our International Training Team is looking forward to receiving your message and answering any questions you may have. Simply fill in the contact form and let us know what we can do for you. 

Fill in the contact form and register now

Quality Management


Target group

  • Airport Operations Managers, who supervise SLAs and KPIs
  • Airport Quality Managers
  • Airport Service Quality Directors

About this course

This training equips participants with a basic understanding of quality management in the aviation industry. It emphasises the specific requirements and challenges faced by airports and gives an insight into best practices and strategies to improve the quality and efficiency of airport operations.

Course content covers:

  • The importance of quality management and its application to airports

  • Principles of a systemic approach to quality
  • Internal quality assurance / audit approaches
  • Evolving the systems with and within the organization
  • Defining service standards and set Key Performance Indicators (KPIs)
  • Customer satisfaction surveys
  • Develop continuous improvement programs
  • Benchmarking and reporting 

Read full course description


Registration

For registration our International Training Team is looking forward to receiving your message and answering any questions you may have. Simply fill in the contact form and let us know what we can do for you. 

Fill in the contact form and register now

Airport Business Model

Three people sketch a diagram on a whiteboard


Target group

The training is open to aviation professionals and industry newcomers working at various functions, mainly:


  • Commercial Specialists and Managers
  • Finance Specialists and Managers
  • Revenue Management Specialist and Managers
  • Strategic Planners
  • Business Development Managers
  • Sales and Marketing Managers

About this course

By exploring sustainable business models and revising these against current, post-pandemic industry challenges, this Airport Management program aims at enabling course participants to make their airport crisis-proof and optimize performance. The audience is introduced to more complex topics gradually. Thus they can fully understand the big picture, different factors and interdependencies operating within the airport ecosystem.

Course content covers:

  • Airport economics 
  • Performance indicators
  • Strategic business planning
  • Relationship with airlines 
  • Environmental impact of the industry. 

Practical examples explain the structure of airport revenues and costs, linking these with airport development and operational context. The attained knowledge can be implemented in practice during a dedicated business case exercise, so the course attendees can make informed business decisions in order to optimize their airport performance and profitability.

Read full course description


Registration

For registration our International Training Team is looking forward to receiving your message and answering any questions you may have. Simply fill in the contact form and let us know what we can do for you. 

Fill in the contact form and register now

Airport Business Game

Three people hand out sticky notes on a table during a workshop


Target group

This training is open to companies in the aviation industry and other relevant sectors, particularly staff in charge of:

  • Project planning and execution
  • Operational scheduling and forecasting
  • Business development and management

About this course

This Airport Business Game training is set up as simulation exercise in board game format.

The game participants practice “learning by doing” and engage into decision-making strategies and solving real-life scenarios. The aim of this team game is to practice how to optimize daily operation and business workflows, while maintaining service efficiency and quality. 

Test and verify various approaches and its consequences by performing set of tasks, assignments and projects in realistic airport business setting. 

The game themes can be customized to specific needs, yet generally include content related to: 

  • Aviation processes and know-how, 
  • Change Management, 
  • Resource efficiency and planning, 
  • Digitalization and Customer Relations.

Besides practical benefits, it creates incomparable team building opportunities. 

Read full course description


Registration

For registration our International Training Team is looking forward to receiving your message and answering any questions you may have. Simply fill in the contact form and let us know what we can do for you. 

Fill in the contact form and register now

Modern training facilities at our Munich AirportAcademy 

Your contact at Munich AirportAcademy

Team International Training

AirportAcademy - Munich Airport
  • Street LabCampus 52
  • Zip code / City 85356 München-Flughafen
  • Additional information Germany


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