Baggage handling

Handling agents Terminal 1

Here you will find an overview of all handling agents in Terminal 1 as well as the locations of the service desks and contact details of the handlers.

Your airline is responsible for lost or damaged baggage. If your bag is lost or damaged during your trip, please report the loss immediately at the Lost & Found counter of your airline or the relevant service provider, or contact your airline or the relevant service provider directly. 

Click on the link to go directly to the details of the respective handling agent.

Aviation Handling Services (AHS)

Dortmund Handling Services (DHS)

FRS Services GmbH

Global GSRM GmbH

ATSG Airport Terminal Solutions GmbH

Aviation Handling Services (AHS)


Airlines im Zuständigkeitsbereich

  • Air Anka
  • Air Arabia
  • Air Cairo
  • Air France
  • AJet
  • BAe Systems
  • BeOnd
  • Cathay Pacific
  • Condor
  • Corendon Airlines Europe
  • EL AL
  • Emirates
  • Enter Air
  • Freebird Airlines
  • Freebird Airlines Europe
  • Icelandair
  • GP Aviation
  • Gulf Air
  • Israir
  • KLM
  • Kuwait Airways
  • Norwegian
  • Nouvelair Tunisie
  • Oman Air
  • Quatar Air
  • Saudia
  • Scat Airlines
  • Sky Express
  • Star East Airlines
  • Somon Air
  • Sun Express
  • Transavia France
  • TUIfly
  • Turkish Airlines
  • Uzbekistan Airways
  • Wideroe

Contact

Service Desk
Terminal 1, Module D, Level 04
E-Mailmucll@ahs-aero.de

Dortmund Handling Services (DHS)


Assigned airlines

  • Easy Jet
  • Easy Jet Europe
  • Finnair
  • FLYONE Airlines
  • LEAV
  • Pegasus
  • SAS

Contact

Service Desk
Terminal 1, Module C, Level 04
E-MailMUC-LL@dhs.aero

FRS Services GmbH


Assigned airlines

  • Eurowings
  • UR Airlines

Contact

Service Desk
Terminal 1, Central area / Zentralbereich (Z), Level 03

Global GSRM GmbH


Assigned airlines

  • Air Europa,
  • Aer Lingus
  • British Airways
  • Etihad Airways
  • Iberia
  • Tunisair
  • Vietnam Airlines
  • Vueling

Contact

Service Desk
Terminal 1, Module B, Level 04

ATSG Airport Terminal Solutions GmbH


Assigned airlines

  • American Airlines

Contact

Service Desk
Terminal 1, Modul B, Level 04