Baggage tracing

Checking lost luggage status

Have you reported a lost baggage item? Do you want a status update for the baggage tracing process?

Passengers of the following airlines can use the Worldtracer online baggage search tool. Worldtracer is accessed directly through the airline. Please be sure to have the reference number from your loss report on hand. 

*If there is no link to your airline, please contact the aerogate service center directly.

In case your airline isn't listed below please contact your airline directly to enquire about missing baggage or for updates on the baggage tracing process.

Contact

You can reach the aerogate service hotline 
Monday to Sunday, 09:30 a.m. to 05:30 p.m.

Baggage tracing