Awards

Skytrax: Five-Star Airport

Munich is Europe's first five-star airport.

In 2015, this coveted title was awarded by Skytrax, a highly respected London-based aviation research institute for the first time. Over a period of months, Munich Airport underwent an intensive assessment by the auditors for the Skytrax five-star program. This involved assessing, rating and, when necessary, optimizing a wide range of activities in every area of the airport.

Specifically, being a five-star airport means: simplified processes along the entire travel chain, clear signage and easy navigation. Munich Airport sets itself apart from other airports with its excellent service quality, appealing and modern ambiance and outstanding comfort. A key criterion is also impeccable cleanliness in all areas.

Skytrax: 5 Star Airport Rating

Get inspired by Europe's first five-star airport

Star 1: First-class ambiance and high comfort standards, e.g. attractive and convenient gates at Munich Airport
Star 2: Wide range of services, e.g. free WI-FI at Munich Airport
Star 3: Efficient processes - e.g. at the border control station, the EasyPASS system uses automatic processes to check the traveller's identity and the authenticity and validity of the (electronic) passport.
Star 4: Easy navigation, e.g. InfoGate provides easy navigation at Munich Airport
Star 5: Extraordinary hospitality, e.g. Welcome Service at Munich Airport

Five stars for Munich Airport

World Airport Awards: Europe's Best Airport

At the annual World Airport Awards presented by Skytrax, London's renowned aviation institute, Munich Airport was once again awarded the title of "Best Airport in Europe" in 2020. This is the 13th time in 15 years that Munich Airport has been able to claim this title.

In the worldwide ranking, Munich improved by two spots compared with the previous year to an outstanding fifth place. Among airports with annual passenger traffic of between 40 million and 50 million, Munich even ranked number one in the world. The best airport in the world remains Singapur Changi followed by Tokio Haneda Airport and Hamad International Airport in Doha.

Passengers from 100 countries took part this year and assessed 550 airports.

In addition to the success in the overall ranking, Munich Airport also achieved excellent ratings in various individual categories. In the view of the respondents, Munich is among the best transfer airports and belongs to the top group in the world for entry modalities as well. Additionally, there were optimum ratings for service facilities and restaurants at Munich Airport.

World Airport Awards

Simply excellent: passengers noted the outstanding VIPWing...
...and the particular ambiance in the Hotel Hilton Munich Airport...
...as well as the service quality and the pleasant atmosphere in Terminal 2.

Excellent employer

The Airport Munich company was rewarded again as one of the best national employers
Flughafen München GmbH is one of the most family-friendly companies in Germany
In the category company with 4.001 - 10.000 employees and in the sector of logistics and transportation the Airport Munich company is "Germany's best training company 2019"
The Airport Munich company has been rewarded again as MINT Minded Company 2020. Companys are honored with this entrepreneurial initiative which support talented young professionals in the fields of mathematics, IT, natural sciences and technique in an outstanding way
Flughafen München GmbH was awarded with the certificate "Healthy Company" and the associated gold status by AOK Bayern
The kununu „Top Company“ seal of quality is the only award which is granted by employees, trainees, interns and applicants. They can give a reliable feedback at the kununu Website. The seal “OPEN Company” stands for a proactive handling with kununu.com. The airport got it because it encourages its employees to rate the company and giving insights in the daily business.