World Airport Awards: Best Airport in Central Europe

Hilton Munich Airport recognized as best airport hotel in Europe

At the annual "World Airport Awards" conferred by London-based aviation consultancy Skytrax, Munich Airport was awarded the title of "Best Airport in Central Europe" based on a global passenger survey. In the Europe-wide ranking, Munich took second place. Compared with the rest of the world, Bavaria's international aviation hub is in seventh place, and thus the only German airport in the wirld top ten. In addition, passengers chose Hilton Munich Airport as best airport hotel in Europe for the first time.

This means that, in passengers’ eyes, Munich Airport is still one of the best airports in the world even after two years of pandemic. In this year’s awards, the best airport in the world remains Hamad International Airport in Doha, Qatar followed by Tokyo Haneda Airport in second place and Changi Airport Singapore in third place. The “World Airport Awards” were based on a worldwide, eight-month survey evaluating over 550 airports.

World Airport Awards

Because of the global travel restrictions resulting from the pandemic, the last two years have been very difficult for all airports. Munich Airport has successfully overcome the challenges now arising from the return to rapidly growing demand.

Edward Plaisted

Skytrax CEO

Skytrax: Five-Star Airport

Munich Airport is Europe's first five-star airport

In 2015, this coveted title was awarded by Skytrax, a highly respected London-based aviation research institute for the first time. Germany's second-largest airport was also the first European airport to be awarded this highest seal of quality. In 2017, undergoing a first re-certification, Munich Airport successfully maintained its 5-Star status. In 2020, the auditors from London again subjected the Bavarian aviation hub to a detailed evaluation. The auditors' conclusion: Munich Airport has not only maintained its high quality of service and hospitality, but has even further extended it.

Specifically, being a five-star airport means: simplified processes along the entire travel chain, clear signage and easy navigation. Munich Airport sets itself apart from other airports with its excellent service quality, appealing and modern ambiance and outstanding comfort. A key criterion is also impeccable cleanliness in all areas.

Skytrax: 5 Star Airport Rating

Get inspired by Europe's first five-star airport

  • Star 1: First-class ambiance and high comfort standards, e.g. attractive and convenient gates at Munich Airport
  • Star 2: Wide range of services, e.g. free WI-FI at Munich Airport
  • Star 3: Efficient processes - e.g. at the border control station, the EasyPASS system uses automatic processes to check the traveller's identity and the authenticity and validity of the (electronic) passport.
  • Star 4: Easy navigation, e.g. InfoGate provides easy navigation at Munich Airport
  • Star 5: Extraordinary hospitality, e.g. Welcome Service at Munich Airport

Excellent employer

  • The Airport Munich company was rewarded again as one of the best national employers
  • Top Employer 2019 - The most family-friendly companies in Germany
    Flughafen München GmbH is one of the most family-friendly companies in Germany
  • Award for best training company
    In the sector of airports the Airport Munich company is "Germany's best training company 2020"
  • Award as mint company
    The Airport Munich company has been rewarded again as MINT Minded Company 2021. Companys are honored with this entrepreneurial initiative which support talented young professionals in the fields of mathematics, IT, natural sciences and technique in an outstanding way
  • Gold status of the AOK Bavaria
    Flughafen München GmbH was awarded with the certificate "Healthy Company" and the associated gold status by AOK Bayern
  • The airport Munich was awarded by kununu
    The kununu „Top Company“ seal of quality is the only award which is granted by employees, trainees, interns and applicants. They can give a reliable feedback at the kununu Website. The seal “OPEN Company” stands for a proactive handling with The airport got it because it encourages its employees to rate the company and giving insights in the daily business.

Excellent environment protection

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