World Airport Awards: Best Airport in Central Europe

Recognition for Best Airport Staff in Europe

Munich Airport has received two awards at the prestigious World Airport Awards 2024: Bavaria’s international air traffic hub was honored with the awards for "Best Airport Staff in Europe" and "Best Airport in Central Europe". In a global comparison, Munich Airport is ranked No 8 in the passenger rating, making it the only German airport among the Top 10 in the world rankings.

"We are particularly proud that our employees came out on top in Europe. This shows that Munich Airport is also perceived internationally as particularly hospitable. The awards are recognition of the commitment and hard work of our entire airport team", states Jost Lammers, CEO of Munich Airport.

The Skytrax World Airport Awards are the most prestigious accolades for the airport industry, voted by customers in the largest, annual global airport customer satisfaction survey. The 2024 Awards are based on the World Airport Survey questionnaires completed by over 100 nationalities of airport customers during the 7 month survey period. 

World Airport Awards

We congratulate Munich Airport for their success in winning these important customer awards for 2024. It is always noteworthy to see the front line staff of the airport being recognized, and for Munich Airport it is great achievement to be recognized as a leading airport by their customers.

Edward Plaisted

Skytrax CEO

Skytrax: 5-Star-Airport

Munich Airport obtains "5-Star" rating for the fourth time in a row

The London-based aviation research institute Skytrax awarded Munich Airport this coveted annual accolade for the first time in 2015, making Germany's second-largest airport the first European airport to be awarded this highest seal of quality. Munich Airport successfully maintained its 5-star status during re-certifications in 2017 and 2020. In 2023, the auditors from London once again subjected the Bavarian aviation hub to a detailed evaluation. The auditors' conclusion: Munich Airport was able to maintain its high quality despite the major challenges of the coronavirus pandemic and has not only maintained its high level of service and quality of stay, but has even improved it further.

Skytrax's assessment also focused on the projects and measures that have been implemented since the 2020 5-Star certification audit - for example, the installation of the new CT scanners at security checkpoints or the expansion of digitalized processes such as the use of biometrics, particularly in Terminal 2.

Being a 5-star airport means simplified processes along the entire travel chain as well as clear signage and routing. According to the experts at the Skytrax Institute, Munich Airport stands out from other airports thanks to its exceptional service quality, appealing, modern ambience and high level of comfort. Another important criterion is perfect cleanliness in all areas. The auditors also praised the "tangible spirit" of all employees at Munich Airport.

Skytrax: 5-Star-Airport Rating

Excellent employer

  • The Airport Munich company was rewarded again as one of the best national employers and took first place in the traffic/transport/logistics sector.
  • Top Employer 2019 - The most family-friendly companies in Germany
    Flughafen München GmbH is one of the most family-friendly companies in Germany
  • Award for best training company
    In the sector of airports the Airport Munich company is "Germany's best training company 2020"
  • Award as mint company
    The Airport Munich company has been rewarded again as MINT Minded Company 2023. Companys are honored with this entrepreneurial initiative which support talented young professionals in the fields of mathematics, IT, natural sciences and technique in an outstanding way
  • Gold status of the AOK Bavaria
    Flughafen München GmbH was awarded with the certificate "Healthy Company" and the associated gold status by AOK Bayern
  • The airport Munich was awarded by kununu
    The kununu „Top Company“ seal of quality is the only award which is granted by employees, trainees, interns and applicants. They can give a reliable feedback at the kununu Website. The seal “OPEN Company” stands for a proactive handling with The airport got it because it encourages its employees to rate the company and giving insights in the daily business.

Excellent environment protection

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