Skytrax: Five-Star Airport

Munich is Europe's first five-star airport.

In 2015, this coveted title was awarded by Skytrax, a highly respected London-based aviation research institute for the first time. Over a period of months, Munich Airport underwent an intensive assessment by the auditors for the Skytrax five-star program. This involved assessing, rating and, when necessary, optimizing a wide range of activities in every area of the airport.

Specifically, being a five-star airport means: simplified processes along the entire travel chain, clear signage and easy navigation. Munich Airport sets itself apart from other airports with its excellent service quality, appealing and modern ambiance and outstanding comfort. A key criterion is also impeccable cleanliness in all areas.

Skytrax: 5 Star Airport Rating

Get inspired by Europe's first five-star airport

  • Star 1: First-class ambiance and high comfort standards, e.g. attractive and convenient gates at Munich Airport
  • Star 2: Wide range of services, e.g. free WI-FI at Munich Airport
  • Star 3: Efficient processes - e.g. at the border control station, the EasyPASS system uses automatic processes to check the traveller's identity and the authenticity and validity of the (electronic) passport.
  • Star 4: Easy navigation, e.g. InfoGate provides easy navigation at Munich Airport
  • Star 5: Extraordinary hospitality, e.g. Welcome Service at Munich Airport

Five stars for Munich Airport

World Airport Awards: Europe's Best Airport

At the annual World Airport Awards presented by Skytrax, London's renowned aviation institute, Munich Airport was once again awarded the title of "Best Airport in Europe" in 2019. This is the twelfth time in 14 years that Munich Airport has been able to claim this title.

In a global comparison, Munich once again ranked seventh among the top ten airports. Singapore Changi Airport remains the world's best airport, ahead of Tokyo Haneda Airport, which came second, and Incheon Airport in Seoul.

Passengers from 100 countries took part this year and assessed 550 airports.

In the "Best Terminal" category, Munich Airport's Terminal 2 once again came third in the global ranking. The Hilton Munich Airport Hotel was also ranked second in Europe and fourth worldwide.

World Airport Awards

  • Simply excellent: passengers noted the outstanding VIPWing...
  • Hotel Hilton Munich Airport
    ...and the particular ambiance in the Hotel Hilton Munich Airport...
  • Terminal 2 Check-in hall well as the service quality and the pleasant atmosphere in Terminal 2.

Excellent employer

  • Award for best national employer
    The Airport Munich company was rewarded again as one of the best national employers
  • Award for best training company
    In the category company with 4.001 - 10.000 employees and in the sector of logistics and transportation the Airport Munich company is "Germany's best training company 2017"
  • Award as mint company
    The Airport Munich company has been rewarded again as MINT Minded Company 2019. Companys are honored with this entrepreneurial initiative which support talented young professionals in the fields of mathematics, IT, natural sciences and technique in an outstanding way
  • Family friendly
    The Munich Airport belongs to the Top 20 of Bavarian's family friendliest companies
  • The airport Munich was awarded by kununu
    Mitarbeiter, Bewerber, Praktikanten und Azubis können anonym ihrem Arbeitgeber ein glaubwürdiges Feedback auf dem Bewertungsportal geben
  • Award as IHK trainings company
    The Airport Munich company was rewarded as IHK training company 2016 (IHK stands for Chamber of Industry and Commerce)
  • INQA Audit badge
    The Airport Munich took succesfully part at the INQA Audit for a sustainable company culture

Excellent environment protection

Latest awards