Seen from the outside, Munich Airport's new satellite terminal looks close to completion. Inside, however, crews are working full speed ahead to complete the interior. Before the building goes into full operation in April of the coming year, a series of tests and extensive trial operations are scheduled.
With 4,000 staff members representing the full range of airport functions, the new facility will offer passengers smooth, reliable and punctual service. Along with employees from Lufthansa and Munich Airport itself, these will include a large workforce from Lufthansa's Star Alliance partners, public authorities such as the German Border Patrol and other companies operating in the new facility.
For the future "satellite crew", the building will be new territory. To ensure that they can find their way around and understand all of the processes on their first day at work, they will undergo intensive training in the coming months.
All aspects of operations in the satellite must be tested down to the last detail before the official opening. The trial operations will begin in November with basic testing, which involves testing the functionality of the various sections of the new terminal. Next, the integrated test operations will start in January 2016. This involves testing the interaction between all of the processes involved in the handling of arriving and departing passengers. It will rely on the help of hundreds of "extras" acting as passengers for maximum realism. This highly realistic simulation of real-world operations will help those in charge to assess such aspects as how easily passengers find their way around the new building, whether boarding and transfer process can be completed in the envisaged time frame, and the effectiveness of the signage.