At check-in, the security check, and in other areas where passengers can become backed up, lines and floor markings are used as wayfinding to ensure passengers adhere to the minimum distances. Plexiglas panels have also been installed wherever passengers and employees are in direct contact. In order to prevent lines from forming, all passengers are advised to check in online if possible. There is a new service for passengers in Terminal 2. It houses six vending machines – four prior to security and two in the gate area – that can be used to purchase face masks, disinfectant wipes, and other sanitary products.
“We anticipate that as the coronavirus restrictions are eased, the demand for air travel will rise and supply on the airline side will increase again. At the same time, we strive to offer the highest safety to passengers and employees while also providing travelers with the high standard of service they are accustomed to,” explains Jost Lammers, Chief Executive Officer of Flughafen München GmbH.