Administrative staff were encouraged to work from home to reduce physical presence in the offices. Those who remained in operational backoffices were split into shifts taking turns in physical presence. The biggest challenge was to ramp up the IT network and cyber security capacities to enable the multifold increase in remote work. In addition, all personnel are asked to forego private/holiday trips to risk regions. And our medical team installed a service desk with 24/7 hotline for answering any questions or concerns regarding the health risks that staff may have.
Although there is a worldwide travel restriction/warning, planes are still landing and taking of at Munich Airport. Why?
As a result of travel restrictions imposed by countries all over the world most commercial flights are suspended by airlines. Hence, thousands of German citizens abroad were not able to get back to Germany. Following this situation the German Federal Foreign Office organized return flights for those stranded people. Many of these flights arrived at Munich Airport in the last days. Besides, there are still a few commercial flights remaining as part of a “minimum flight schedule” that some airlines offer for urgent travel needs. And last but not least our cargo handling team is busy with additional freighters coming in to maintain the global logistic chains up and running.
How will this pandemic affect the travel industry long-term?
No one can say right now how much longer this crisis will last and what to prepare for. We are lucky because we concluded 2019 on a very successful note and our financial backing is stronger than ever. However, 2020 will be a very difficult year for all of us in aviation and the impact will be more severe than it was during previous downturns like in 2001 or 2008. On the other hand we have also learned a lot from handling those crises. We have successfully adjusted our business model every time and we are convinced that air mobility will be a key driver of globalization and economic stabilization once the travel bans are lifted. In fact, it is now also the time to think beyond the end of COVID-19 and to move into a pole position for the time when business picks-up again.
For more information and a statement of Jost Lammers, President and CEO of Munich Airport, please view the latest press release focusing on the current crisis.