AeroGround Munich & Berlin

Ground handling services in Munich and Berlin

AeroGround Flughafen München GmbH offers along with the subsidiary AeroGround Berlin GmbH all landside and airside services for aircraft, baggage and passenger handling at Munich Airport and Berlin's Tegel and Schönefeld airports.

Around 2,900 experienced employees take care of the handling of over 150 customers in the aviation industry every year.

In detail this means:
- over 300,000 aircraft movements
- 26 million pieces of luggage
- 40 million passengers

AeroGround stands out with its individualized solutions, secure and reliable services and professional, integrated processes.

Contact us for your individual offer!

Our ground services

Ramp & Baggage Handling


  • Aircraft handling
  • Baggage handling, sorting and reconciliation
  • Baggage, freight and mail transport
  • Water and toilet service
  • Aircraft interior cleaning

Passenger Services & Operations

Best service for our passengers


  • Check-in and gate services
  • Ticketing
  • Lost and found, baggage delivery service
  • Flight preparation and DCS support
  • Ramp supervision, ramp agent and walk out assistance


Infrastructure Services


  • Staffing of bulky luggage desks
  • Ground power units (GPU)
  • Pre-conditioned air (PCA) for aircraft
  • Operation of air bridges
  • Back-up procedures in case of IRREGS

Transport Services

Airport tours


  • Air and landside crew and passenger transport
  • Direct transfer services
  • Transport of unaccompanied minors (UM)
  • Terminal shuttle
  • Bus charter

General Aviation & VIP Ramp Services


  • Aircraft and baggage handling
  • General aviation terminal and hotel shuttle
  • Special events and VIP flight handling
  • Ad hoc charter flight handling

Cargo & Special Cargo Handling


  • Cargo services for regular, charter and cargo airlines

  • Transport between warehouse and aircraft

  • Special GSE

  • Extensive network of cargo and freight forwarder contacts

Our quality standards

AeroGround Flughafen München GmbH is ISAGO (Safety Audit for Ground Operations) registered in the fields of organization and management, handling and loading, aircraft ground movement, passenger and baggage handling and load control. The ISAGO registration by IATA (International Air Transport Association) establishes international safety and quality standards in the ground handling business.

The quality management system of AeroGround Berlin GmbH is ISO 9001:2015 certified. It applies to the areas of passenger and aircraft handling including baggage logistics, lost & found and weight & balance.

As a high quality full-service provider we offer our customers an individualized portfolio of services. AeroGround stands out at all of its locations through safety, security, reliability and professional, integrated processes.

Christian Stoschek & Siegfried Pasler

Managing Directors AeroGround München

Our customers

Network ground.net

AeroGround is a member of the ground.net alliance and offers you a European multi-station network. With AeroGround and four leading partners (Goldair Handling, AAS Airline Assistance Switzerland, Aviator Airport Alliance Europe AB and GH Italia), airline customers will benefit from local expertise, consistent standards, cost-saving incentive models and worldwide consulting services.

The network covers 70 stations in Germany, Greece, Bulgaria, Cyprus, Switzerland, Scandinavia, the UK and Italy.

Further information is available at www.ground.net

AeroGround Munich

AeroGround Flughafen München GmbH
  • P.O. Box P.O. Box 231755
  • Zip code / City 85326 Munich

Sales Munich & Berlin

Data privacy & protection Munich & Berlin

AeroGround Berlin

AeroGround Berlin GmbH
  • Street Mittelstraße 9
  • Zip code / City 12529 Schönefeld

Operations TXL

Operations SXF

Terms and conditions: Munich

Terms and conditions: Berlin