Due to the global coronavirus pandemic, far-reaching measures, restrictions and guidelines have been issued at national and international level. Munich Airport is also affected by this. Click on the links for important and further information.
AeroGround Munich & Berlin
Ground handling services in Munich and Berlin
AeroGround Flughafen München GmbH offers along with the subsidiary AeroGround Berlin GmbH all landside and airside services for aircraft, baggage and passenger handling at Munich Airport and Berlin's Tegel and Schönefeld airports.
Around 2,900 experienced employees take care of the handling of over 150 customers in the aviation industry every year.
In detail this means:
- over 300,000 aircraft movements
- 26 million pieces of luggage
- 40 million passengers
AeroGround stands out with its individualized solutions, secure and reliable services and professional, integrated processes.
Contact us for your individual offer!
Ramp & Baggage Handling
- Aircraft handling
- Baggage handling, sorting and reconciliation
- Baggage, freight and mail transport
- Water and toilet service
- Aircraft interior cleaning
Passenger Services & Operations
- Check-in and gate services
- Ticketing
- Lost and found, baggage delivery service
- Flight preparation and DCS support
- Ramp supervision, ramp agent and walk out assistance
Infrastructure Services
- Staffing of bulky luggage desks
- Ground power units (GPU)
- Pre-conditioned air (PCA) for aircraft
- Operation of air bridges
- Back-up procedures in case of IRREGS
Transport Services
- Air and landside crew and passenger transport
- Direct transfer services
- Transport of unaccompanied minors (UM)
- Terminal shuttle
- Bus charter
General Aviation & VIP Ramp Services
- Aircraft and baggage handling
- General aviation terminal and hotel shuttle
- Special events and VIP flight handling
- Ad hoc charter flight handling
Cargo & Special Cargo Handling
Cargo services for regular, charter and cargo airlines
Transport between warehouse and aircraft
Special GSE
Extensive network of cargo and freight forwarder contacts
As a high quality full-service provider we offer our customers an individualized portfolio of services. AeroGround stands out at all of its locations through safety, security, reliability and professional, integrated processes.
Quality standards
ISO 9001:2015
The quality management system of AeroGround Berlin GmbH is ISO 9001:2015 certified. It applies to the areas of passenger and aircraft handling including baggage logistics, lost & found and weight & balance.
Network ground.net
AeroGround is a member of the ground.net alliance and offers you a European multi-station network. With AeroGround and four leading partners (Goldair Handling, AAS Airline Assistance Switzerland, Aviator Airport Alliance Europe AB and GH Italia), airline customers will benefit from local expertise, consistent standards, cost-saving incentive models and worldwide consulting services.
The network covers 70 stations in Germany, Greece, Bulgaria, Cyprus, Switzerland, Scandinavia, the UK and Italy.
Further information is available at www.ground.net
