AeroGround Munich & Berlin

Ground handling services in Munich and Berlin

AeroGround Flughafen München GmbH offers along with the subsidiary AeroGround Berlin GmbH all landside and airside services for aircraft, baggage and passenger handling at Munich Airport and Berlin's Tegel and Schönefeld airports.

Around 2,900 experienced employees take care of the handling of over 150 customers in the aviation industry every year.

In detail this means:
- over 300,000 aircraft movements
- 26 million pieces of luggage
- 40 million passengers

AeroGround stands out with its individualized solutions, secure and reliable services and professional, integrated processes.

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Ground services

Ramp & Baggage Handling

Aircraft handling
Baggage handling, sorting and reconciliation
Baggage, freight and mail transport
Water and toilet service
Aircraft interior cleaning

Passenger Services & Operations

Check-in and gate services
Ticketing
Lost and found, baggage delivery service
Flight preparation and DCS support
Ramp supervision, ramp agent and walk out assistance

Infrastructure Services

Staffing of bulky luggage desks
Ground power units (GPU)
Pre-conditioned air (PCA) for aircraft
Operation of air bridges
Back-up procedures in case of IRREGS

Transport Services

Air and landside crew and passenger transport
Direct transfer services
Transport of unaccompanied minors (UM)
Terminal shuttle
Bus charter

General Aviation & VIP Ramp Services

Aircraft and baggage handling
General aviation terminal and hotel shuttle
Special events and VIP flight handling
Ad hoc charter flight handling

Cargo & Special Cargo Handling

Cargo services for regular, charter and cargo airlines
Transport between warehouse and aircraft
Special GSE
Extensive network of cargo and freight forwarder contacts

Quality standards

AeroGround Flughafen München GmbH is ISAGO (Safety Audit for Ground Operations) registered in the fields of organization and management, handling and loading, aircraft ground movement, passenger and baggage handling and load control. The ISAGO registration by IATA (International Air Transport Association) establishes international safety and quality standards in the ground handling business.

The quality management system of AeroGround Berlin GmbH is ISO 9001:2015 certified. It applies to the areas of passenger and aircraft handling including baggage logistics, lost & found and weight & balance.

As a high quality full-service provider we offer our customers an individualized portfolio of services. AeroGround stands out at all of its locations through safety, security, reliability and professional, integrated processes.

Christian Stoschek & Siegfried Pasler

Managing Directors AeroGround München

Customers

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Network ground.net

AeroGround is a member of the ground.net alliance and offers you a European multi-station network. With AeroGround and four leading partners (Goldair Handling, AAS Airline Assistance Switzerland, Aviator Airport Alliance Europe AB and GH Italia), airline customers will benefit from local expertise, consistent standards, cost-saving incentive models and worldwide consulting services.

The network covers 70 stations in Germany, Greece, Bulgaria, Cyprus, Switzerland, Scandinavia, the UK and Italy.

Further information is available at www.ground.net