AeroGround

AeroGround - Our team, your reliable partner

AeroGround Flughafen München GmbH – AeroGround for short – is the 100% ground handling subsidiary of Munich Airport. Along with the subsidiary AeroGround Berlin GmbH, it offers all landside and airside services for aircraft, baggage and passenger handling at Munich Airport and Berlin's Tegel and Schönefeld airports.

Around 2,900 experienced employees handle over 300,000 aircraft movements, 26 million pieces of luggage and 40 million passengers for more than 150 airline customers.

AeroGround stands out with its individualized solutions, secure and reliable services and professional, integrated processes. Customers benefit also from ground handling expertise in consulting projects around the world.

Ramp & Baggage Handling


  • aircraft handling, loading and unloading
  • baggage handling, sorting and reconciliation
  • security services
  • aircraft interior cleaning
  • pushback
  • support services
  • water and toilet service
  • baggage, freight and mail transport

Passenger Services & Operations

Best service for our passengers


  • check-in and gate Services (DCS systems, APIS and watchlist)
  • IATA-accredited ETIX, web, mobile
  • ramp supervision, ramp agent and walk out assistance
  • flight preparation and DCS support
  • ticketing services
  • lost and found, baggage delivery service
  • gate services and boarding control
  • arrival Services, concierge/VIP Services

Infrastructure Services


  • baggage sorting and allocation (no-read stations)
  • special baggage transport between terminals
  • baggage system troubleshooting
  • staffing of bulky luggage desks
  • ground power units (GPU)
  • operation of air bridges
  • back-up procedures in case of IRREGS
  • pre-conditioned air (PCA) for aircraft

Transport Services

Airport tours


  • Air and landside crew and passenger transport
  • Direct Transfer Services
  • Transport of unaccompanied minors (UM)
  • Terminal shuttle
  • Bus charter

General Aviation & VIP Ramp Services


  • Aircraft and baggage handling
  • General Aviation terminal and hotel shuttle
  • Special events and VIP flight handling (e.g. government flights)
  • Ad hoc charter flight handling

Cargo & Special Cargo Handling


  • Full freighter handling
  • Special cargo and project handling
  • Cargo and container transport (ULD)

Quality

AeroGround Flughafen München GmbH is ISAGO (Safety Audit for Ground Operations) registered in the fields of organization and management, handling and loading, aircraft ground movement, passenger and baggage handling and load control. The ISAGO registration by IATA (International Air Transport Association) establishes international safety and quality standards in the ground handling business.

The quality management system of AeroGround Berlin GmbH is ISO 9001: 2008 certified. It applies to the areas of passenger and aircraft handling including baggage logistics, lost & found and weight & balance.

As a high quality full-service provider we offer our customers an individualized portfolio of services. AeroGround stands out at all of its locations through safety, security, reliability and professional, integrated processes.

Christian Stoschek (Managing Director Munich & Berlin) & Siegfried Pasler (Managing Director Munich)

Our customers

ground.net

AeroGround is a member of the ground.net alliance and offers you a European multi-station network. With AeroGround and four leading partners (Goldair Handling, AAS Airline Assistance Switzerland, Aviator Airport Alliance Europe AB and GH Italia), airline customers will benefit from local expertise, consistent standards, streamlined administration and cost-saving incentive models.

The network covers 70 stations in Germany, Greece, Bulgaria, Cyprus, Switzerland, Scandinavia, the UK and Italy.

Further information is available at www.ground.net

AeroGround Munich

AeroGround Flughafen München GmbH
  • P.O. Box P.O. Box 231755
  • Zip code / City 85326 Munich

Sales Munich & Berlin

Data privacy & protection Munich & Berlin

AeroGround Berlin

AeroGround Berlin GmbH
  • Street Mittelstraße 9
  • Zip code / City 12529 Schönefeld

Operations TXL

Operations SXF

Terms and conditions: Munich

Terms and conditions: Berlin